Patient Admissions Clerk - Flexible, Impactful Booking

Birmingham Women's and Children's NHS Foundation Trust; Birmingham; On-site; GBP 24,000 - 29,000; Full time

Job summary

Birmingham Women’s and Children’s NHS Foundation Trust is seeking a proactive administrative professional to manage the booking pathway for elective surgery patients. You will enter surgery dates on the EPR system, coordinate Pre-Operative assessments, and ensure timely, courteous service to patients.

Working with clinical, management and clerical staff, you will handle admissions enquiries, support the Pre-Operative team, and deputise for the Gynaecology Inpatient Waiting List Manager during

Qualifications

• GCSE Maths and English or equivalent.
• Evidence of continued professional development.

Responsibilities

• Ensure booking process for patients on the elective waiting list is followed within the agreed timeframe.
• Enter agreed surgery dates onto the EPR system and adjust as needed.
• Arrange and book Pre-Operative assessment appointments.
• Provide an efficient, polite and compassionate service to patients regarding bookings and surgery dates.
• Handle all calls to the admissions office regarding admission dates.
• Provide administrative support to Pre-Operative assessment.
• Deputise for the Gynaecology Inpatient Waiting List Manager during peak activity.
• Work independently as well as part of a team with clinical, management and clerical staff.

Skills

GCSE Maths

GCSE English

Education

GCSE Maths and English or equivalent

Job description

Birmingham Women’s and Children’s NHS Foundation Trust is seeking a proactive administrative professional to manage the booking pathway for elective surgery patients. You will enter surgery dates on the EPR system, coordinate Pre-Operative assessments, and ensure timely, courteous service to patients.

Working with clinical, management and clerical staff, you will handle admissions enquiries, support the Pre-Operative team, and deputise for the Gynaecology Inpatient Waiting List Manager during