Paediatric Medical Secretary – Flexible Full-Time Role

University Hospitals Birmingham NHS Foundation Trust; Sutton; On-site; GBP 26,000 - 27,000; Full time

Job summary

University Hospitals Birmingham NHS Foundation Trust invites applications for a full-time Band 3 Medical Secretary in the Paediatric Department at Good Hope Hospital. You will provide a comprehensive secretarial and administrative service, support clinical teams, and act as first point of contact with excellent communication skills.

The role requires audio-typing accuracy, proficiency with MS Office, and the ability to multitask in a busy healthcare setting.

Qualifications

• Essential: Good General Education (e.g. GCSE English and Maths A-C)
• Essential: Business Administration NVQ level 3 or equivalent clerical experience

Responsibilities

• Audio typing of clinical and admin letters.
• Booking, rescheduling and cancelling appointments/clinics.
• Managing patient waiting lists and arranging meetings.
• Record-keeping and handling enquiries of clinical/non-clinical nature.
• Demonstrates confidentiality and professional conduct.

Skills

Audio typing

MS Office

Communication skills

Organisation

Multitask

Education

GCSE English & Maths A-C

Business Administration NVQ Level 3

AMSPAR certificate (desirable)

Tools

Word

Excel

Outlook

Job description

University Hospitals Birmingham NHS Foundation Trust invites applications for a full-time Band 3 Medical Secretary in the Paediatric Department at Good Hope Hospital. You will provide a comprehensive secretarial and administrative service, support clinical teams, and act as first point of contact with excellent communication skills.

The role requires audio-typing accuracy, proficiency with MS Office, and the ability to multitask in a busy healthcare setting.