Senior Patient Booking & Admin Specialist

Birmingham Women's and Children's NHS Foundation Trust; Birmingham; On-site; GBP 21,000 - 26,000; Full time

Job summary

Birmingham WomenD Children's NHS Foundation Trust is seeking an experienced administrator to support the Appointment Booking Centre, delivering friendly, patient-centred service. You will book outpatient appointments, transport and interpreters, input data accurately, operate electronic call handling systems and contribute to service improvement projects in a busy, multidisciplinary environment.

Join us in a role that supports patients through their pathway and helps ensure high professional

Responsibilities

• Provide comprehensive administration support to the Appointment Booking Centre.
• Deliver an effective call centre and booking service for patients and carers.
• Input data accurately and book outpatient appointments, transport and interpreters.
• Work in a busy environment while maintaining high professional standards and patient-centred service.

Job description

Birmingham WomenD Children's NHS Foundation Trust is seeking an experienced administrator to support the Appointment Booking Centre, delivering friendly, patient-centred service. You will book outpatient appointments, transport and interpreters, input data accurately, operate electronic call handling systems and contribute to service improvement projects in a busy, multidisciplinary environment.

Join us in a role that supports patients through their pathway and helps ensure high professional