Senior Operations Control & Risk Governance Associate

Gallagher; Greater London; On-site; Confidential; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Global reach with local impact

Job summary

Gallagher, a leading provider in the Specialty division, seeks a Senior Operations Control Associate in London to strengthen first-line risk governance and controls across the business. You will collaborate with three lines of defence to embed best practices and drive continuous improvement.

You will engage senior stakeholders, ensure robust procedures, and support important governance initiatives across global operations with a local impact.

Qualifications

• Experience in operations, risk, compliance, or back/middle-office environments.
• Strong understanding of governance, controls and regulatory frameworks.
• Excellent communication skills for engaging senior stakeholders.
• Organised, proactive and solution-focused with attention to detail.

Responsibilities

• Support the delivery of第一 line risk operating model across Specialty.
• Collaborate with 2nd and 3rd line teams for oversight and governance.
• Maintain SOPs, templates and checklists for consistency.
• Own process control artefacts and conduct QA activities.
• Support governance tools and product governance processes.
• Identify trends, perform root-cause analysis and drive improvements.

Skills

Operations

Risk management

Regulatory knowledge

Stakeholder engagement

Communication

Presentation

Analytical thinking

Tools

MS Office

Job description

Gallagher, a leading provider in the Specialty division, seeks a Senior Operations Control Associate in London to strengthen first-line risk governance and controls across the business. You will collaborate with three lines of defence to embed best practices and drive continuous improvement.

You will engage senior stakeholders, ensure robust procedures, and support important governance initiatives across global operations with a local impact.