Senior Microsoft 365 Change & Adoption Lead

Reply; Manchester; On-site; GBP 70,000 - 95,000; Full time

Job summary

Reply is seeking a Senior Change Management and Adoption Consultant in Manchester to guide clients through effective change and adoption strategies for Microsoft workplace solutions. You will support organisations from design to full adoption, ensuring a smooth cloud transition and maximizing modern workplace usage.

You will work with a collaborative team to deliver change programmes across Office 365, SharePoint, Power Platform, and Teams, while mentoring junior consultants and contributing to

Qualifications

• Significant experience delivering Change and Adoption initiatives within enterprise environments.
• Commercial awareness, with experience contributing to proposals, pre-sales and business development activity.
• The ability to write clear communications, create compelling presentations and deliver engaging Change and Adoption campaigns.
• Strong stakeholder management skills — comfortable working with senior leaders and diverse global teams.
• Experience delivering technology-led change, ideally across Microsoft 365, SharePoint or related platforms.
• An understanding of Change Management methodologies such as ADKAR (or similar frameworks).
• Experience mentoring or managing other change professionals.

Responsibilities

• Lead end-to-end Change and Adoption programmes, from pre-sales through to delivery and embedding.
• Design and implement change management strategies aligned to client objectives.
• Shape and support pre-sales activity, including proposals, pitches and client workshops.
• Develop impactful communications and training strategies to drive adoption of Microsoft 365 and Modern Workplace technologies.
• Build and manage senior stakeholder relationships, confidently navigating complex environments.
• Lead workshops, engagement sessions and training activities across global audiences.
• Support and mentor junior consultants within the Change and Adoption practice.
• Champion the Reply brand through business development and thought leadership activity.
• Share best practice in Change Management across the wider consultancy.

Skills

Stakeholder management

ADKAR knowledge

Mentoring

Clear communications

Presentations

Business development

Microsoft 365 / SharePoint experience

Tools

Microsoft 365

SharePoint

Power Platform

Job description

Reply is seeking a Senior Change Management and Adoption Consultant in Manchester to guide clients through effective change and adoption strategies for Microsoft workplace solutions. You will support organisations from design to full adoption, ensuring a smooth cloud transition and maximizing modern workplace usage.

You will work with a collaborative team to deliver change programmes across Office 365, SharePoint, Power Platform, and Teams, while mentoring junior consultants and contributing to