Senior Membership Manager

Illuminate Recruitment Ltd; Greater London; On-site; GBP 46,000 - 53,000; Full time

Job summary

Join a prestigious Chartered Institute as a Senior Membership Manager and lead the charge in transforming member experiences. This role offers a unique opportunity to drive impactful initiatives that enhance professional journeys for members worldwide. With a focus on innovation and collaboration, you'll be at the forefront of developing strategies for membership growth, engagement, and global outreach. If you're a results-driven leader with a passion for creating exceptional member experiences, this position is perfect for you. Become a key player in shaping the future of membership in a thriving organization dedicated to excellence.

Qualifications

• Proven track record in membership management and change advocacy.
• Strong skills in operational and budget management.

Responsibilities

• Lead innovative strategies for member progression and retention.
• Enhance member benefits and digital engagement.

Skills

Change Management

Team Leadership

CRM Systems

Data Analysis

Digital Transformation

Education

Bachelor's Degree in Business or related field

Professional Membership Management Certification

Tools

CRM Software

Data Analytics Tools

Job description

2 weeks ago Be among the first 25 applicants

Illuminate Recruitment Ltd provided pay range

This range is provided by Illuminate Recruitment Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Illuminate Recruitment Ltd

25 years recruiting and building high-performance teams in #Membership, #Subscription #Sustainability

Are you ready to lead the future of membership at a prestigious Chartered Institute?

Senior Membership Manager

Location: City of London

Contract: Permanent, Full Time (35 hours/week)

Salary: c. £46,000 (depending on experience)

We are seeking a pragmatic and innovative Senior Membership Manager to join a growing Commercial team and shape the future of member retention and progression. With over 125 years of legacy, they are the leading membership body for their profession, dedicated to championing high standards and driving thought leadership across the UK and Ireland.

As the Senior Membership Manager, you'll take the helm in creating a modern, digital, and global membership journey for valued members. This is your opportunity to be the driving force behind initiatives that deliver impactful campaigns, streamline processes, and exceptional member experiences.

Why Apply?

• Purpose: Play a pivotal role in enhancing professional journeys for professionals and experts worldwide.
• Impact: Lead high-profile projects like annual membership renewal campaigns, CPD, mentoring programs, and digital innovations.
• Values: Be part of an organization that thrives on collaboration, pride, and investing in the future.

Key Responsibilities:

• Membership Growth: Develop innovative strategies to empower members to advance efficiently through grades, with a focus on Chartership applications.
• Engagement: Deliver compelling annual membership renewal campaigns, leveraging data-driven insights to maximize retention.
• Innovation: Enhance CPD programs, mentoring schemes, and member benefits using cutting-edge digital solutions.
• Global Outreach: Drive the success of international initiatives, including apprenticeships and global collaborations.

What We're Looking For:

Proven Change Advocate: A leader with experience driving significant change projects in a membership environment.

Team Leader: Strong operational, budget management, and mentoring skills to inspire and elevate a team.

CRM and Data Expertise: Skilled in leveraging CRM systems and analytics to enhance member engagement.

Strategic Mindset: Familiarity with digital transformation and delivering modern, user-centric solutions.

Key Achievements You'll Aim For:

Increased member progression through grades and Chartership applications.

Year-on-year growth in membership renewals.

Heightened use and understanding of membership services and support.

If you’re a results-driven professional with a passion for innovation and collaboration, and you want to be part of an impactful organization, we want to hear from you! Apply now to become a cornerstone of this evolving teams' success.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development, Customer Service, and Management

• Industries

  Non-profit Organizations, Professional Services, and Education

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