Senior Industry Development Manager, Membership (Maternity cover)

British Private Equity and Venture Capital Association; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an experienced business development and key account manager to drive membership engagement and retention strategies. This full-time role offers an exciting opportunity to work within the private equity and venture capital sector, where you will be pivotal in enhancing the membership value proposition and exceeding revenue targets. You will collaborate closely with various teams and stakeholders, ensuring a positive impact on the organisation's growth. If you have a strong commercial acumen and a passion for building relationships, this role could be your next great career move. Join a dynamic team that values inclusivity and professional development.

Benefits

25 days holiday plus Bank Holidays

10% non-contributory pension

Life assurance (4 times salary)

Private medical insurance

Health cash plan

Critical illness and income protection insurance

Employee assistance programme

Interest-free season ticket loan

Corporate discounts

Cycle to Work Scheme

Qualifications

• Proven track record in key account management and membership recruitment.
• Strong private equity knowledge with excellent communication skills.

Responsibilities

• Develop and execute membership engagement and retention strategies.
• Manage the membership team and oversee key account management.

Skills

Key account management

Membership retention and recruitment

Sales and business development

Commercial relationship management

Presentation skills

Relationship building

Positive attitude

Communication skills

Education

5 years relevant experience

Tools

Microsoft Dynamics CRM

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

This full time fixed term role within the BVCA is an excellent opportunity for an experienced business development / key account manager with an interest in private equity and venture capital. The role is based in London and will include travel within the UK, and internationally. Your primary responsibilities will be feeding into the development and execution of the Membership Engagement, Retention and Recruitment strategies, to meet and exceed membership revenue targets, and identify and pass on sales opportunities to the events and training teams.

You will need to meet with existing and potential members as well as network with key stakeholders to represent the BVCA and its work, including at meetings, conferences, and events. Strong commercial acumen is required as you will actively contribute to the growth of membership income and membership volume.

This role is central to the BVCA’s activities and the commercial success of the BVCA. You will have an active role in key account management and will work closely with other commercial teams across Industry Development including Marketing, Events, and Training, and the wider organisation. You will manage the membership team and will have line management responsibilities of three Senior Membership Executives and one Membership Executive.

Responsibilities

• Input into and Execution of the Membership Engagement, Retention and Recruitment strategy which includes a key account management (KAM) programme.
• Enhance and communicate the membership value proposition via close engagement with members and understanding their needs.
• Attend meetings with members and other senior team members to gain feedback, industry insights and trends, and promote the organisation’s work. This involves keeping up to date with the BVCA’s policy and external affairs work and effectively communicating this to members and stakeholders.
• Meeting and exceeding membership revenue targets, including implementing strategic workstreams, managing pipelines, and identifying and passing on sales opportunities to the commercial events and training teams.
• Manage the annual membership fee renewal process. Meet and exceed revenue targets.
• Oversee the on-boarding process of new members to ensure all membership benefits are delivered and that data is collected and fully accurate for the CRM system.
• Utilise and champion the use of CRM to track membership engagement, identify opportunities and risks, regularly report on these metrics and work across departments to continue to advance and streamline this process.
• Networking with key stakeholders to represent the BVCA and its work, including at meetings, conferences, and events.
• Managing the workload and development of the Membership team consisting of three Senior Executives and an Executive and ensure the team’s service offer considers the members needs.
• Leading on strategic member initiatives such as the Vision awards. Close collaboration with sponsors of the initiative as well as members involved to ensure successful delivery of the awards.
• Work on ad hoc project-based activities to support the BVCA’s wider work.

Minimum Requirements

• A strong track record in Key account management and general account management.
• Experience of Membership retention and recruitment and ability to quickly pick up key information relating to our value proposition.
• 5 years relevant experience, ideally in a membership body or from within the private capital industry.
• Strong private equity/venture capital knowledge is preferable. Experience of working with firms within the industry, or with other large financial or professional services firms would be beneficial.
• A proven sales, business development or commercial relationship management track record is essential;
• Excellent writing and presentation skills, with the ability to present ideas and concepts with impact to a broad set of audiences.
• Experience in management of a team and/or direct line management responsibilities.
• Strong Word, Excel and PowerPoint skills are essential.
• Strong relationship building skills.
• A positive “can-do” attitude.
• Polite, persuasive and professional communication skills are essential.
• Collaborative and consultative approach, strong work ethic.
• Proficiency in the use of CRM, in particular Microsoft Dynamics.

Why come work for the BVCA?

• Be part of the leading trade body for the private capital industry in the UK, supporting the growth of the industry and deepening the understanding of external stakeholders to the benefit of the industry
• Experience a friendly, engaged, and passionate work environment (with regular social activities) with a supportive culture
• A competitive salary, reflecting the technical requirements and seniority of the role, and a performance-related discretionary bonus
• Enjoy important benefits: 25 days holiday in addition to Bank Holidays; a 10% non-contributory pension; non-contractual day off for your birthday
• Life and medical benefits: life assurance (4 times salary); private medical Insurance for you*; health cash plan*; critical Illness and income protection insurance*; employee Assistance Programme – includes Mental Health support, Virtual GP, Nutrition advice and Financial wellbeing
• Other benefits: interest free season ticket loan; corporate discounts; reimbursement of up to 2 relevant professional institutes; generous support for professional and personal development, Cycle to Work Scheme

The BVCA supports an environment that is based on merit and inclusiveness, where all employees can develop their full potential, irrespective of their race, gender, marital status, age, disability, religious belief, political opinion or sexual orientation.