Senior Medical Secretary

NHS; Wrexham; Remote; GBP 21,000 - 24,000; Full time

Job summary

BCUHB North Wales is seeking an enthusiastic administrator to join the Cardiology Services team, providing comprehensive admin and secretarial support within the Medical Directorate for 12 months maternity cover. The post requires strong typing and organisational skills, the ability to work independently or in a team, and a commitment to patient confidentiality; Welsh language ability is desirable.

Applicants should have well-developed typing and keyboard skills and ideally hold an RSA Stage 3

Qualifications

• NVQ Business administration L4 or equivalent or City & Guilds/AMS...
• RSA /OCR Level 3 or equivalent experience in typing
• ECDL or equivalent experience
• Management qualification or working towards
• NVQ 3 Customer Service

Responsibilities

• Oversee day-to-day admin activities and provide direction to the admin team.
• Support the line manager with confidential administrative tasks and workflow management.
• Ensure high standard of patient confidentiality and excellent customer care.

Skills

Advanced typing

Excellent organisational skills

Independence

Discretion and confidentiality

Customer focus

Proactive attitude

Education

NVQ Business administration L4 or equivalent

City & Guilds AMSPAR Level 3 Diploma in Medical administration

RSA/OCR Level 3 typing qualification

ECDL or equivalent

NVQ 3 Customer Service

Management qualification or in progress

Tools

Microsoft Office

Job description

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Job overview

This post is fixed term/secondment for 12 months due to maternity cover

We are seeking an enthusiastic, motivated, and experienced individual to join our Cardiology Services team, providing comprehensive administrative and secretarial support within the Medical Directorate.

The successful candidate will play a key role in ensuring the delivery of a high-quality administrative service to respiratory consultants, junior medical staff, specialist nursing teams, and other healthcare professionals. This is an excellent opportunity for an individual who thrives in a busy environment and is committed to delivering exceptional support services.

Applicants should have well-developed typing and keyboard skills and ideally hold an RSA Stage 3 qualification (or equivalent experience). Candidates who do not currently meet this qualification requirement but are willing to undertake the necessary training and development to achieve this standard will also be considered.

Main duties of the job

The post holder will be responsible for the guidance, supervision and direction of the admin team dealing with appropriate day to day issues to oversee the smooth running of the department and providing support to the line manager.

The post-holder must also have the ability to work both independently and as part of a team, using discretion, judgement and initiative. Excellent written and verbal communication skills are essential, together with a keen eye for detail, with the ability to process and generate urgent and routine correspondence.

The Candidates must be able to maintain patient confidentiality, and ensure a high standard of customer care at all times. It is essential that the successful candidate has a flexible approach to work, to meet the demands of the service.

The ability to speak Welsh is desirable for this post, Welsh and/or English speakers are equally welcome to apply.

Applicants who do not currently hold the essential qualifications but can demonstrate relevant experience and a commitment to undertake appropriate training and development to achieve the required standards will be considered. Where applicable, appointments may be made under Annex 21 arrangements in accordance with NHS Terms and Conditions.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Person specification

Qualifications

• NVQ Business administration L4 or equivalent experience Or City & Guilds (AMSPAR) Level 3Diploma in Medical administration or equivalent medical secretary experience
• RSA /OCR level 3 or equivalent experience or qualification in typing
• ECDL or equivalent experience
• Management qualification or working towards
• NVQ 3 Customer Service

Experience

• Experience of coordinating administration activities.
• Experience of working as a medical secretary
• Experience of organising workload and people
• Previous NHS Experience

Skills

• Advanced typing skills
• Will work unsupervised
• Excellent organisational skills
• Will prioritise own workload
• Minute taking experience

Knowledge

• Evidence of Continual Personal development
• Knowledge and ability to use Microsoft office applications
• Knowledge of Referral To Treatment process (RTT)

Personal Qualities

• Good team working ethic
• Enthusiasm and commitment
• Proactive and positive attitude
• Be innovative to meet the challenges of a changing organisation
• Customer focused approach

Other

• If required be able to travel between sites if relevant to the demands of the post
• Welsh speaker

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.