Senior Manager, Legal Operations

Liberty Global; Wakefield; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading global telecommunications company is seeking a Legal Operations Senior Manager in Wakefield. This role involves leading a legal team and ensuring excellence in client delivery through effective change management and stakeholder engagement. Candidates should be qualified solicitors with experience in legal team management and a passion for innovation. The position offers competitive salary, hybrid working, and numerous benefits including 25 days of annual leave and a matched pension scheme.

Benefits

Competitive salary

Hybrid working

25 days annual leave

Wellbeing and mental health benefits

Matched pension contribution up to 10%

Access to learning platform

Qualifications

• Previous experience of leading a team in a legal context.
• Ability to apply depth of legal understanding to team strategies.
• Inspiring change and innovation in a service context.

Responsibilities

• Lead a team of legal professionals.
• Ensure high service levels and compliance with governance.
• Manage client demand and workflow cycles.

Skills

Legal team management

Stakeholder management

Change and transformation

Education

Qualified Solicitor or experienced Senior Legal Manager

Tools

Legal technology

Data analytics

Job description

We’re looking for a Legal Operations Senior Manager to join us in our Liberty Shared Services Legal Operations department in Bradford.

We are a future looking function, with ambitious plans to drive value through expertise, innovation and technology‑led services.

As part of the senior management team with Legal Operations, this role will be pivotal in maintaining excellence in client delivery, motivating change through technology and developing talent within the team.

The role comes with opportunities and challenges in equal volume, allowing you to develop and progress in line with your ambition.

Legal Operations is made up of 50 legal professionals delivering legal services to the operating companies forming part of Liberty Global. The team provides a range of litigation and advisory services from claims management to lease renewals. All the services provided by the Legal Operations team maximise the latest developments in technology to drive quality and efficiency.

What will you be doing?

• Lead a team of legal professionals, driving their development and engagement through direct and indirect management.
• Be responsible for client delivery across a defined portfolio of services, that could include: Property and Damage claims, Employers Liability and Public Liability Personal Injury claims, Criminal Streetworks Prosecutions, Debt recovery claims, Real Estate support, Wayleave acquisition, Consumer litigation claims.
• Ensure a high level of service is being provided to our clients, through regular service reviews and good stakeholder engagement.
• Ensure service compliance in line with internal governance and regulatory requirements.
• Manage the input demand from clients, the workflow cycle and ensure appropriate resource levels.

We tend to look for people with:

Essential

• Qualified Solicitor and/or experienced Senior Legal Manager
• Legal team management – previous experience of leading a team with the ability to motivate and develop successful teams in a legal context.
• Technical knowledge – ability to apply your depth of legal understanding to both team and case strategies.
• Strong stakeholder management skills.
• Change and transformation – ability to inspire change and innovation in a service context.

Desirable

• Understanding of legal technology
• Presentation skills
• Commercial approach
• Data analytics

What’s in it for you?

• Competitive salary
• Hybrid working (2 days office based and 3 remote)
• 25 days annual leave with the option to purchase 5 more
• Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance
• Matched pension contribution up to 10%
• Access to our car benefit scheme
• Access to our online learning platform to continue to develop and grow your career with us
• The chance to join an innovative, fast‑paced and passionate team