Senior London Workplace & Facilities Lead

Snowflake; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

Snowflake in London is seeking a Senior Workplace Specialist to manage day-to-day office operations, ensure a safe, engaging environment, and support a high-performing, people-first culture.

You will lead local processes, partner with HR, IT, and facilities vendors, drive continuous improvement, and help position London as a benchmark for EMEA operations while ensuring health and safety compliance.

Qualifications

• 3–5 years in facilities or similar fast-paced roles.
• Analytical, strategic planning and execution skills.
• Strong organizational skills with ability to meet short deadlines.
• Proven track record managing a functional, engaging workplace and service providers.
• Excellent relationships, influencing and negotiation with partners.
• Clear written and verbal communication for cross-functional teams.
• Customer-centric approach; proficient with GSuite & Slack; familiarity with Workday, ZIP, Envoy.

Responsibilities

• Own day-to-day London office operations, ensuring a safe, functional and engaging environment.
• Act as primary Workplace contact for London, supporting employees, leaders and stakeholders.
• Lead development and implementation of local Workplace processes and procedures.
• Make operational decisions with sound judgement and escalate when needed.
• Support regional Workplace projects, policies, and initiatives for EMEA.
• Position London as a benchmark location by sharing best practices across EMEA.
• Ensure Health & Safety compliance and proactively coordinate corrective actions.
• Collaborate with HR, IT, Finance, Security, etc., for seamless delivery and great employee experience.
• Manage vendor contracts, cost reviews, service levels and issue resolution.
• Lead onsite events and employee experience initiatives to boost workplace culture.
• Plan and execute projects like seating, sustainability, renovations and moves.
• Utilize workplace tech and space management tools for accuracy across dashboards and service desks.
• Track KPIs and issues with timely actions and transparent updates.
• Drive continuous improvement and share learnings with the wider EMEA team.

Skills

Analytical thinking

Strategic planning

Execution skills

Organizational skills

Communication

Customer focus

GSuite

Slack

Workday

ZIP

Envoy

Tools

Workday

ZIP

Envoy

GSuite

Slack

Job description

Snowflake in London is seeking a Senior Workplace Specialist to manage day-to-day office operations, ensure a safe, engaging environment, and support a high-performing, people-first culture.

You will lead local processes, partner with HR, IT, and facilities vendors, drive continuous improvement, and help position London as a benchmark for EMEA operations while ensuring health and safety compliance.