We are seeking an experienced Facilities Specialist to support the safe, efficient, and compliant operation of our London office. The role will be responsible for day-to-day facilities management, workplace operations, building maintenance, Health & Safety compliance, and the delivery of workplace projects.
The successful candidate will possess strong technical facilities management expertise, a thorough understanding of UK Health & Safety legislation, and experience managing vendors, landlords, and building stakeholders. Experience supporting office design and build projects, from minor refurbishments to larger workplace fit-outs, is highly desirable.
The role will also support office occupants and, where applicable, coordinate facilities services and operational requirements for subtenants within the building, ensuring a consistent and high-quality workplace experience for all users.
Key Responsibilities:
Facilities Operations
- Support the day-to-day facilities management of the London office.
- Ensure a safe, compliant, and productive workplace environment for employees and visitors.
- Coordinate planned preventative maintenance (PPM) and reactive maintenance activities.
- Manage relationships with landlords, managing agents, contractors, and service providers.
- Support office occupants by resolving facilities-related issues and maintaining service excellence.
- Coordinate facilities services and operational requirements for subtenants, ensuring lease obligations and service expectations are met.
- Conduct regular inspections of office space, plant rooms, and building infrastructure.
- Monitor and maintain office housekeeping and cleanliness to the highest quality standards, adhering to departmental standard operating procedures.
Building Systems & Maintenance
- Manage and monitor building systems including HVAC, electrical, mechanical, plumbing, lighting, and life safety systems.
- Utilize and interpret Building Management System (BMS) data to optimize building performance and occupant comfort.
- Support maintenance programmes to ensure building assets remain fully operational and compliant.
- Work closely with engineering and maintenance contractors to resolve technical issues.
Health, Safety & Compliance
- Ensure compliance with UK Health & Safety legislation and company policies.
- Manage contractor safety, permit-to-work systems, risk assessments, and method statements.
- Support fire safety management, emergency planning, and evacuation procedures.
- Maintain statutory compliance documentation, audits, inspections, and certification records.
- Investigate incidents and near misses, implementing corrective actions where required.
Projects & Workplace Improvements
- Support office design, fit-out, refurbishment, relocation, and workplace improvement projects.
- Independently manage minor works projects and support larger capital projects.
- Coordinate consultants, contractors, and stakeholders throughout project lifecycles.
- Participate in project planning, design reviews, commissioning, and handover processes.
- Ensure projects meet operational, technical, Health & Safety, and workplace requirements.
- Assist in managing facilities operational expenditure (OpEx) and capital expenditure (CapEx) budgets.
- Monitor contractor costs, service contracts, purchase orders, and invoices.
- Identify opportunities for cost savings, efficiency improvements, and value-added services.
Sustainability
- Support sustainability, energy management, and environmental initiatives.
- Assist in the implementation of Net Zero and carbon reduction programmes where applicable.
- Monitor energy performance and identify opportunities for improved building efficiency.
You the Candidate – Qualifications and experience:
Qualifications
- NEBOSH General Certificate, IOSH Managing Safely, or equivalent Health & Safety qualification.
- Degree or equivalent qualification in Facilities Management, Building Services, Engineering, Construction, or a related discipline preferred.
Experience
- 7+ years' experience in facilities management within a corporate office environment.
- Strong knowledge of UK Health & Safety and workplace compliance requirements.
- Managing office facilities operations and workplace services.
- Experience with HVAC systems, building engineering services, and Building Management Systems (BMS).
- Managing both reactive and planned maintenance programmes.
- Supporting and managing facilities CapEx and OpEx budgets.
- Coordinating contractors, vendors, and landlord relationships.
- Delivering office refurbishment, fit-out, or design and build projects.
Desired Experience
- Delivering major office fit-out or workplace transformation projects.
- Managing facilities services for multi-tenanted buildings or supporting subtenant occupiers.
- Experience with using ServiceNow, CAFM systems and facilities reporting platforms.