Senior Lifeguard

Serco Group plc; Oswestry; On-site; GBP 23,000 - 24,000; Full time

Job summary

A local leisure organization is seeking a Senior Lifeguard to ensure the safety of customers and uphold high service standards at the leisure centre in Oswestry. Responsibilities include supervising activities, maintaining cleanliness, and ensuring safety around the pool area. The ideal candidate will possess excellent customer service skills, strong swimming ability, and a lifeguard qualification is desired. The role offers various benefits including free membership and training opportunities.

Benefits

Free membership at the Centre

Discounted use of classes

Free safeguarding training

Excellent development opportunities

Employer matched pension contribution

25 days annual leave

Life assurance up to 2x base salary

Qualifications

• Excellent customer service skills, comfortable dealing with people of all ages.
• Ability to deal with pressurized situations and maintain safety.
• Desirable to hold a National Pool Lifeguard Qualification or equivalent.

Responsibilities

• Ensure customer safety and high standards of service.
• Supervise activities within the leisure centre.
• Maintain cleanliness of the pool area and set up equipment.

Skills

Customer service

Strong swimming skills

Safety consciousness

Vigilance

Education

National Pool Lifeguard Qualification (or equivalent)

Job description

Overview

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Location: Oswestry Leisure Centre SY11 4QB

Full Time: 37 hours per week (there are a range of hours available)

Working hours: A mixture of early, late and weekend shifts

Salary: £23,672.40 per annum + excellent benefits

Here at Shropshire Community Leisure Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Senior Lifeguard to join our leisure centres in a range of contracted hours.

Responsibilities

As the Senior Lifeguard, the purpose of the role will be to work within the centre whilst ensuring customer safety and high standards of service and customer care. You will be reporting to the duty manager and in the duty manager's absence, the successful candidate will be managing the facility and ensure all activities are delivered to a high standard. You will be involved in supervising specific activities, maintaining high standards of cleanliness, and working on the safe handling and set up of equipment. You will also help to save lives when needed.

You will work as part of a close knit team to provide an inclusive leisure hub for the community and support the delivery of activities.

What you’ll need to do the role

You’ll need excellent customer service skills as you’ll interact heavily with customers. Whether you’ve gained this experience in a leisure or another customer-facing environment, you’ll be a people person who is comfortable dealing with people of all ages and backgrounds.

Responsibilities include providing customer care to people of all ages, supervising activities, maintaining high standards of cleanliness in the pool area, and ensuring the safe handling and setup of pool equipment.

Safety is essential: you should be safety conscious, vigilant, and able to deal with pressurised situations. You should have strong swimming skills and it is desirable that you hold a National Pool Lifeguard Qualification (Royal Life Saving Society) or equivalent.

Why Serco

Meaningful and vital work: Swimming pools are central to our leisure centres and lifeguards are essential to operation. You help ensure customers can enjoy activity safely and, when needed, you may be required to save lives.

A world of opportunity: Lifeguards are integral to centre operations with potential progression into senior lifeguard roles or other centre management roles across our 55 facilities.

Great people: Our centres are close-knit and friendly, with strong team support. Career progression is supported through Serco Learning.

What we offer

• Free membership at the Centre, plus heavily discounted use of classes and facilities.
• Free safeguarding training and DBS checks
• Excellent Development and Training Opportunities with our in-house Aquatic Training Academy
• 6% employer matched pension contribution
• 25 days annual leave (Pro rata for part time) + Public Holidays
• Life assurance up to 2x base salary

Serco/Serco Leisure Operating Limited are appointed as the Trust's Managing Agents. The Trust is committed to equal opportunities. Applicants should contact the Recruitment Team on 0345 010 4000 if they have any queries or require additional time in submitting an application. DBS checks will be conducted where appropriate.