Senior L&D Strategist: Lead High-Impact Programs

Financial Ombudsman; Greater London; Hybrid; GBP 36,000 - 49,000; Full time

Benefits offered by this job

Health plan

Gym membership

Generous pension

Private medical insurance

Cycle to work

Job summary

Financial Ombudsman Service is seeking a Senior Learning and Development Adviser to design and deliver high-impact L&D solutions across the organisation. You will work with HR and senior leaders to ensure learning strategies align with goals and drive leadership programmes with data-driven decisions.

In this hybrid London role, you will manage external partners, oversee induction, mentor the L&D team, and champion an inclusive learning culture while supporting organisation-wide capability

Qualifications

• Proven experience in a learning and development environment delivering programmes or initiatives.
• Evidence of managing high-impact L&D projects from design through to evaluation.
• Strong project management capability with multi-strand programmes to deadlines.
• Advanced stakeholder management with senior stakeholders.
• Experience using L&D technology platforms (LMS/LXP).
• Experience facilitating training online and in person; willingness to facilitate ad-hoc.

Responsibilities

• Lead the design and delivery of high-impact learning and development solutions, taking ownership from concept through evaluation.
• Collaborate with HR and senior stakeholders to align learning strategies with organisational goals.
• Deliver leadership and organisation-wide programmes and use data insights to drive decisions.
• Manage external partners, oversee corporate induction and sponsorship queries.
• Influence capability across the organisation and mentor L&D colleagues.

Skills

L&D experience

Project management

Stakeholder management

L&D platforms

Training facilitation

Tools

Workday

Job description

Financial Ombudsman Service is seeking a Senior Learning and Development Adviser to design and deliver high-impact L&D solutions across the organisation. You will work with HR and senior leaders to ensure learning strategies align with goals and drive leadership programmes with data-driven decisions.

In this hybrid London role, you will manage external partners, oversee induction, mentor the L&D team, and champion an inclusive learning culture while supporting organisation-wide capability