Senior L&D Coordinator — Hybrid, Impactful Training Ops

Financial Ombudsman Service; Greater London; Hybrid; GBP 26,000 - 31,000; Full time

Benefits offered by this job

25 days holiday

Generous pension

Private medical insurance

Gym membership discounts

Flexible benefits

Job summary

Financial Ombudsman Service is recruiting an Learning and Development Senior Coordinator in London. The role is a fixed-term 12-month contract, 35 hours per week, with a hybrid working pattern and a base salary from £28,421.

You will coordinate training sessions, maintain L&D records in Workday, manage budgets and supplier relationships, and provide admin support for evaluations and reporting. A strong IT proficiency and L&D interest are essential.

Qualifications

• Experience in a customer-focused role within HR/L&D preferred.
• Strong IT skills with MS Excel/Word/PowerPoint/Teams.
• Ability to manage learning programmes and paperwork in Workday or similar systems.

Responsibilities

• Coordinate in-person and virtual workshops and learning sessions.
• Maintain L&D documentation and reports, including data capture.
• Serve as main point of contact for L&D inquiries and liaise with stakeholders.
• Coordinate on-site training logistics: travel, venues, bookings, equipment.
• Create and distribute learning materials and track attendance.

Skills

MS Office

Excel

Word

PowerPoint

Teams

Copilot

Data reporting

L&D knowledge

Tools

Workday

Job description

Financial Ombudsman Service is recruiting an Learning and Development Senior Coordinator in London. The role is a fixed-term 12-month contract, 35 hours per week, with a hybrid working pattern and a base salary from £28,421.

You will coordinate training sessions, maintain L&D records in Workday, manage budgets and supplier relationships, and provide admin support for evaluations and reporting. A strong IT proficiency and L&D interest are essential.