Hybrid L&D Coordinator (12-Month Contract)

Financial Ombudsman; Greater London; Hybrid; GBP 26,000 - 31,000; Full time

Benefits offered by this job

25 days holiday entitlement

Private medical insurance

Generous pension

Job summary

The Financial Ombudsman Service in London is seeking a Senior Learning and Development Coordinator on a 12-month fixed-term contract to support the delivery of L&D programmes. You will coordinate workshops, maintain documentation, and act as a central point for L&D enquiries via Workday, ensuring timely information.

With strong organisation, communication, and IT skills (Excel, Word, PowerPoint, Teams), you will assist budget tracking, vendor coordination, and the creation of learning materials

Qualifications

• Experience in a customer-focused role and ability to communicate clearly across multiple channels.
• Strong organisational skills and proficient IT abilities (Excel, Word, PowerPoint, Teams).
• Experience in Learning and Development or interest in developing a career in L&D is desirable.

Responsibilities

• Coordinate in-person and virtual workshops and a range of learning solutions.
• Maintain L&D documentation and reports, including data capture in Workday.
• Serve as a central point of contact for L&D inquiries and coordinate on-site training logistics.
• Assist in budget management and tracking of expenses within guidelines.

Skills

MS Office

Excellent communication

Organised

Attention to detail

Tools

Workday

LMS

Job description

The Financial Ombudsman Service in London is seeking a Senior Learning and Development Coordinator on a 12-month fixed-term contract to support the delivery of L&D programmes. You will coordinate workshops, maintain documentation, and act as a central point for L&D enquiries via Workday, ensuring timely information.

With strong organisation, communication, and IT skills (Excel, Word, PowerPoint, Teams), you will assist budget tracking, vendor coordination, and the creation of learning materials