Senior L&D Specialist (Hybrid)

The Guinness Partnership; Manchester; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

The Guinness Partnership is seeking a Senior Learning & Development Administrator to join our team in Oldham on a 12-month fixed-term contract. The role is 35 hours per week, Monday to Thursday, with hybrid working.

You will act as the first point of contact for L&D enquiries, delivering excellent customer service to colleagues and external training providers. You will manage training bookings and learner records using Oracle, assist with virtual training delivery, and resolve queries while

Qualifications

• Experience in a customer service environment.
• Broad range of administrative experience.
• Ability to prioritise tasks and meet deadlines.
• Excellent attention to detail and maintaining accurate records and reports.
• Good oral and written communication skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Manage training bookings using Oracle or similar systems.
• Maintain learner records and training activity data.
• Support delivery of learning activities and logistics.
• Help colleagues access training in a virtual environment.
• Resolve queries and adapt communication style for diverse stakeholders.

Skills

Customer focus

Administrative experience

Time management

Attention to detail

Communication skills

Tools

Word

Excel

PowerPoint

Job description

The Guinness Partnership is seeking a Senior Learning & Development Administrator to join our team in Oldham on a 12-month fixed-term contract. The role is 35 hours per week, Monday to Thursday, with hybrid working.

You will act as the first point of contact for L&D enquiries, delivering excellent customer service to colleagues and external training providers. You will manage training bookings and learner records using Oracle, assist with virtual training delivery, and resolve queries while