Senior L&D Administrator - 12-Month Hybrid Contract

The Guinness Partnership; Oldham; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Holidays: 25–27 days + bank holidays

Competitive pension scheme

Benefits portal

Job summary

The Guinness Partnership in Oldham is seeking a Senior Learning & Development Administrator to join our team on a 12-month fixed-term contract. This role is 35 hours per week, Monday to Thursday, with hybrid working and a focus on delivering excellent customer service for colleagues, managers and external training providers.

You will manage training bookings in Oracle, maintain learner records and help colleagues access training virtually, resolving queries and adapting your communication to a

Qualifications

• Experience of working within a customer service environment.
• A broad range of administrative experience.
• The ability to prioritise tasks and work effectively to deadlines.
• Excellent attention to detail and the ability to maintain accurate records and reports.
• Good oral and written communication skills.
• Good working knowledge of Microsoft Office including Word, Excel and PowerPoint.

Responsibilities

• Be the first point of contact for L&D enquiries and provide excellent customer service to colleagues, managers and external training providers.
• Use Oracle to manage training bookings, maintain learner records and support the delivery of learning activities.
• Help colleagues access training in a virtual environment and resolve queries.
• Adapt your communication style to effectively support people from all areas and levels of the business.

Skills

Customer service

Administration

Task prioritisation

Attention to detail

Communication

MS Office

Tools

Word

Excel

PowerPoint

Job description

The Guinness Partnership in Oldham is seeking a Senior Learning & Development Administrator to join our team on a 12-month fixed-term contract. This role is 35 hours per week, Monday to Thursday, with hybrid working and a focus on delivering excellent customer service for colleagues, managers and external training providers.

You will manage training bookings in Oracle, maintain learner records and help colleagues access training virtually, resolving queries and adapting your communication to a