Senior Key Account Manager - Subscriptions, LIPTON MEDIA

Guardian Jobs; London; On-site; GBP 48,000 - 55,000; Full time

Job summary

A leading media business in London is seeking a Senior Key Account Manager to manage a high-value subscription client base. The role involves account management, driving sales growth, and collaborating with cross-functional teams to enhance customer satisfaction. Ideal candidates will have a minimum of 3 years' experience in B2B subscriptions, particularly in telecoms or finance sectors.

Benefits

Excellent Benefits

Qualifications

• Minimum of 3 years' experience managing B2B subscriptions.
• Proven track record in retention and account growth.
• Ability to generate and maintain a healthy sales pipeline.

Responsibilities

• Manage a portfolio of 60-70 accounts focusing on retention and growth.
• Develop strategic account plans and identify upsell opportunities.
• Utilize sales processes to match customer journeys with products.

Skills

Account Management

Sales Growth

Client Retention

Communication

Collaboration

Job description

Senior Key Account Manager - Subscriptions

Location: London

Salary: £48,000 - £55,000 + £40k (Uncapped Commission) + Excellent Benefits

Industry-leading media business seeks a highly accomplished Senior Key Account Manager to manage a high-value subscription client base.

The Senior Subscription Sales Manager will work across 60-70 leading accounts covering the Americas region.

Responsibilities:

1. Manage a portfolio of 60-70 accounts, focusing on client retention and growth.
2. Provide excellent account management support to ensure customer satisfaction and renewals.
3. Identify and develop upsell opportunities within existing client relationships.
4. Develop strategic account plans to identify and capitalize on growth opportunities.
5. Manage sales pipelines and forecast accurately.
6. Utilize an account management renewal sales process to match customer journey with their product, demonstrating competitive advantage, especially in mergers and acquisitions.

Attributes:

1. Minimum of 3 years' experience managing a portfolio of B2B subscriptions for senior executives.
2. Proven track record of delivering retention and account growth, ideally within telecoms or finance sectors.
3. Ability to generate and maintain a healthy pipeline, achieving monthly, quarterly, and annual targets.
4. Highly motivated, self-directed, results-driven, with the ability to work independently.
5. Excellent communication skills with senior executives and ability to work within a young media business.
6. Ability to collaborate with cross-functional teams to gather client feedback and ensure satisfaction.
7. Ambitious with a desire to drive sales team and company growth.

About Lipton Media:

Lipton Media is a specialist media recruitment agency based in London, focusing on B2B media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio, and business intelligence.

Our clients range from startups to FTSE 100 and 250 companies. We work with individuals at every career stage, from undergraduates to senior managers and directors seeking their next challenge.