Senior Key Account Manager - Growth & Solutions

Johnson Controls, Inc.; Sunbury-on-Thames; Presencial; GBP 60.000 - 90.000; Tempo integral

Benefícios oferecidos por esta vaga

Company car or car allowance

Pension scheme

Private medical insurance

Life assurance

Employee assistance programme

Career development and progression

Ongoing training and professional dev

Access to employee discounts and welll

Resumo da vaga

Johnson Controls, Inc. is seeking a results-driven Key Account Manager to lead strategic account plans across a portfolio of high-potential customers in the UK.

You will strengthen relationships, unlock revenue growth, and coordinate cross-functional teams to deliver value across the Johnson Controls solutions and services. In this role, you will conduct commercial negotiations, manage forecasts, and identify new opportunities to increase market share while ensuring exceptional customer

Qualificações

• Proven experience in key account management and complex B2B sales.
• Demonstrated success growing strategic customer relationships.
• Strong commercial and negotiation skills with experience managing customer agreements.
• Track record of delivering revenue growth, retention, and profitability targets.
• Ability to identify and convert cross-sell and upsell opportunities.
• Excellent relationship-building and stakeholder management skills.
• Strong communication, presentation, and influencing abilities.
• Experience managing enterprise, national, or multi-site accounts.

Responsabilidades

• Develop and execute account plans for a portfolio of strategic named accounts.
• Build, maintain, and strengthen customer relationships across key decision-makers and influencers.
• Drive revenue growth through retention, cross-selling, and upselling of Johnson Controls products, service, and solutions.
• Conduct commercial negotiations to maximise profitability and long-term customer value.
• Identify new business opportunities within existing accounts and develop strategies to increase market share.
• Collaborate with sales, operations, service, and product teams to ensure successful delivery of customer commitments.
• Monitor account performance, pipeline activity, and revenue forecasts to ensure targets are achieved.
• Analyse customer needs, market trends, and competitive activity to identify growth opportunities.
• Resolve customer issues proactively while maintaining high levels of customer satisfaction and loyalty.
• Maintain accurate account plans, opportunity tracking, and forecasting within CRM systems.

Conhecimentos

Key account management

B2B sales

Commercial negotiations

Relationship management

Strategic planning

Stakeholder management

Presentation and influencing

Multisite / enterprise accounts

Formação

Degree in Business, Engineering, or related discipline

Ferramentas

CRM systems

Sales analytics

Descrição da vaga

Johnson Controls, Inc. is seeking a results-driven Key Account Manager to lead strategic account plans across a portfolio of high-potential customers in the UK.

You will strengthen relationships, unlock revenue growth, and coordinate cross-functional teams to deliver value across the Johnson Controls solutions and services. In this role, you will conduct commercial negotiations, manage forecasts, and identify new opportunities to increase market share while ensuring exceptional customer