Senior IT & UC Engineer — Hybrid Role + Vehicle

Peaple Talent Ltd

Bath

Hybrid

GBP 47,000 - 57,000

Full time

3 days ago

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Benefits offered by this job

Training and career development

Company pension

Death in service benefit

Wellbeing programme

Social events

Free parking

Equipment provided

Job summary

Peaple Talent Ltd is partnering with an established business communications provider to recruit a Senior IT & Unified Communications Engineer in Bath. You’ll take over from a retiring engineer, owning complex support issues and leading customer projects from installation through to handover.

The role combines business telephony and unified communications with Microsoft 365, networking and meeting-room technology.

Qualifications

Experience in a senior IT/communications role.
Experience supporting Microsoft 365, Windows and IT infrastructure.
Knowledge of TCP/IP, switching, routing, firewalls and network troubleshooting.
Experience supporting or deploying business telephony/unified communications.
Ability to resolve complex faults and explain technical issues clearly.

Responsibilities

Own complex 2nd and 3rd line incidents across Microsoft 365, Windows, networking and business communications.
Install, configure and troubleshoot cloud phone systems and collaboration platforms (Teams Phone, Zoom, 8x8, GoTo Connect, 3CX).
Lead onsite installations covering phone systems, Teams Rooms, meeting-room AV and networking equipment.
Plan, test and commission solutions, then document configurations and hand them over to customers.
Work with project managers, suppliers and vendors to deliver projects and resolve complex faults.
Share technical knowledge and support less experienced engineers.