Senior IT Support – Hardware, Network & Security (London)

Michael Page Technology; City Of London; On-site; GBP 33,000 - 50,000; Full time

Job summary

Michael Page Technology is seeking a Senior IT Support professional in London to ensure smooth operation of IT systems within the financial services sector. You will build laptops, handle tickets, and resolve technical issues to support daily activities.

The role emphasizes diagnosing hardware, software, and network problems, maintaining IT infrastructure, and collaborating with teams on upgrades while keeping systems secure and compliant with policies.

Qualifications

• Strong knowledge of IT systems, hardware, and software.
• Experience in troubleshooting and resolving technical issues effectively.
• Familiarity with IT infrastructure, including servers, networks, and security protocols.
• Ability to work independently and manage multiple priorities.
• Excellent communication and problem-solving skills.

Responsibilities

• Provide technical support for hardware, software and network issues.
• Diagnose and resolve IT-related problems promptly to minimise downtime.
• Install, configure and maintain IT equipment and systems.
• Assist in managing and maintaining IT infrastructure, including servers and networks.
• Monitor system performance and implement improvements where necessary.
• Ensure all IT systems are secure and compliant with company policies.
• Document technical issues and solutions to enhance knowledge sharing.
• Collaborate with other teams to support technology projects and upgrades.

Skills

IT systems

Hardware

Software

Troubleshooting

Servers & Networks

Security protocols

Independent work

Multi-tasking

Communication

Problem solving

Job description

Michael Page Technology is seeking a Senior IT Support professional in London to ensure smooth operation of IT systems within the financial services sector. You will build laptops, handle tickets, and resolve technical issues to support daily activities.

The role emphasizes diagnosing hardware, software, and network problems, maintaining IT infrastructure, and collaborating with teams on upgrades while keeping systems secure and compliant with policies.