Senior IT Support

Michael Page Technology; City Of London; On-site; GBP 33,000 - 50,000; Full time

Job summary

Michael Page Technology is seeking a Senior IT Support professional in London to ensure smooth operation of IT systems within the financial services sector. You will build laptops, handle tickets, and resolve technical issues to support daily activities.

The role emphasizes diagnosing hardware, software, and network problems, maintaining IT infrastructure, and collaborating with teams on upgrades while keeping systems secure and compliant with policies.

Qualifications

• Strong knowledge of IT systems, hardware, and software.
• Experience in troubleshooting and resolving technical issues effectively.
• Familiarity with IT infrastructure, including servers, networks, and security protocols.
• Ability to work independently and manage multiple priorities.
• Excellent communication and problem-solving skills.

Responsibilities

• Provide technical support for hardware, software and network issues.
• Diagnose and resolve IT-related problems promptly to minimise downtime.
• Install, configure and maintain IT equipment and systems.
• Assist in managing and maintaining IT infrastructure, including servers and networks.
• Monitor system performance and implement improvements where necessary.
• Ensure all IT systems are secure and compliant with company policies.
• Document technical issues and solutions to enhance knowledge sharing.
• Collaborate with other teams to support technology projects and upgrades.

Skills

IT systems

Hardware

Software

Troubleshooting

Servers & Networks

Security protocols

Independent work

Multi-tasking

Communication

Problem solving

Job description

As a Senior IT Support professional in London, you'll be responsible for ensuring the smooth operation of IT systems within the financial services industry. Your expertise will help build laptops and deal with tickets, supporting the organisation's daily activities and resolving technical issues efficiently.

Client Details

A company based in London within the financial services industry.

Description

• Provide technical support for hardware, software and network issues.
• Diagnose and resolve IT-related problems promptly to minimise downtime.
• Install, configure and maintain IT equipment and systems.
• Assist in managing and maintaining IT infrastructure, including servers and networks.
• Monitor system performance and implement improvements where necessary.
• Ensure all IT systems are secure and compliant with company policies.
• Document technical issues and solutions to enhance knowledge sharing.
• Collaborate with other teams to support technology projects and upgrades.

Profile

A successful Senior IT Support should have:

• Strong knowledge of IT systems, hardware, and software.
• Experience in troubleshooting and resolving technical issues effectively.
• Familiarity with IT infrastructure, including servers, networks, and security protocols.
• Ability to work independently and manage multiple priorities.
• Excellent communication and problem-solving skills.

Job Offer

• Competitive daily rate of £225 a day inside IR35.
• Temporary contract within the financial services industry in London.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.