Desktop Support Engineer

Saragossa; England; On-site; GBP 63,837 - 83,763; Part time

Job summary

A leading financial technology firm in London is seeking a desktop support engineer to provide technical and operational support to traders and executives. This role involves delivering high-quality support in a fast-paced environment, troubleshooting various technologies, and managing incidents through ServiceNow. Ideal candidates have over 5 years of experience in IT support with strong communication skills.

Qualifications

• 5+ years’ experience in enterprise IT support, ideally within buy side finance.
• Strong knowledge of Windows 10/11, Office 365, Azure/Intune, Active Directory, Citrix, VMware.
• Experience with Bloomberg, Reuters, Cisco telephony, and video conferencing tools.
• Excellent communication skills, with proven ability to support VIPs under pressure.

Responsibilities

• Deliver end-user support for traders, executives, and VIPs.
• Build, configure, and deploy desktops, laptops, and mobile devices.
• Support Microsoft applications, Bloomberg, Reuters, and other trading platforms.
• Troubleshoot hardware, software, and AV/VC technologies.
• Manage incidents and requests via ServiceNow.

Skills

Enterprise IT Support experience

Windows 10/11

Office 365

Azure/Intune

Active Directory

Citrix

VMware

Bloomberg

Reuters

Cisco telephony

Video conferencing tools

Excellent communication skills

Job description

Overview

Location: London

Contract: Contract - Up to £400 Inside IR35

We are seeking an desktop support engineer to join a dynamic technology team in a fast-paced financial environment. This role involves providing high-quality technical and operational support to traders, executives, and global business users. You’ll be part of a small, collaborative team handling 1st and 2nd line incidents and requests, while working closely with senior engineers on more complex issues.

What you’ll do:

• Deliver end-user support for traders, executives, and VIPs.
• Build, configure, and deploy desktops, laptops, and mobile devices.
• Support Microsoft applications, Bloomberg, Reuters, and other trading platforms.
• Troubleshoot hardware, software, and AV/VC technologies.
• Manage incidents and requests via ServiceNow.

Experience Required:

• 5+ years’ experience in enterprise IT support, ideally within buy side finance.
• Strong knowledge of Windows 10/11, Office 365, Azure/Intune, Active Directory, Citrix, VMware.
• Experience with Bloomberg, Reuters, Cisco telephony, and video conferencing tools.
• Excellent communication skills, with proven ability to support VIPs under pressure.

If you're keen for your next engagement, please apply.

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology and Finance

Industries

• IT Services and IT Consulting
• Investment Management
• Financial Services