Senior IT Infrastructure Engineer

Daisy Communications; Cheadle; On-site; GBP 54,000 - 66,000; Full time

Job summary

Daisy Communications, re-branded as part of the O2 Business family, is seeking a Senior IT Infrastructure Engineer to design, implement and manage robust IT infrastructure across internal and hosted systems. You will tackle complex integration projects with a focus on security, cloud, and reliability from our Cheadle base.

Responsibilities include deploying and optimizing physical, virtual and cloud infrastructure, collaborating with external teams, and mentoring junior staff to ensure high

Qualifications

• Knowledge of Microsoft Dynamics and related systems.
• Experience with VMware/Hyper-V deployment and troubleshooting.
• Strong general system administration skills (OS, hardware, virtualization).
• Experience in infrastructure security (firewalls/AV).
• Advanced knowledge of AD/DHCP/DNS/GPO.
• Experience with Windows Server 2012r2–2022 and backups like Rubrik/DPM.
• Cloud experience with AWS/Azure.
• Microsoft 365 experience.

Responsibilities

• Provide technical support and assist with the Daisy standalone IT infrastructure.
• Design, support & optimise physical, virtual and cloud infrastructure.
• Work with external networking, infrastructure and support teams.
• Install new/rebuild existing servers and configure hardware, services, settings, directories, storage, etc.
• Research and recommend automated approaches for system administration tasks.
• Document server procedures and configurations for design and implementation.
• Monitor systems, verify availability and integrity of servers and processes.
• Act as escalation point for deskside support team.
• Mentor junior IT team members.
• Respond to Cyber Security Alerts.

Skills

Microsoft Dynamics

General System Administration

Infrastructure security

Cyber Security Knowledge

Microsoft 365 Experience

Cloud Experience AWS/Azure

Tools

VMware/Hyper-V

Windows Server 2012r2–2022

Rubrik

DPM

Microsoft 365 Tools

Job description

Exciting news from us at Daisy: we’re re-branding to O2 Business!

Following the merger between Virgin Media O2 Business and Daisy Group last year, we’re taking the next step in our journey by announcing our new brand!

As O2 Business, we believe in the wonder of simplicity; the joy of that comes when technology works as it should, with reliability, clarity, and speed.

We’re incredibly excited about this next step in our journey and you could be on that journey too.

We are looking for a passionate and technically astute IT Infrastructure Engineer to join our growing team.

The ideal candidate will possess a high level of technical proficiency and a proven track record in delivering complex integration and separation projects. You will be responsible for designing, implementing, and managing IT infrastructure within our internal and externally hosted systems. A deep understanding of IT security, networking, and cloud platforms, particularly AWS and Microsoft Azure is essential.

This role offers a unique opportunity to help define and develop the core IT infrastructure of Daisy, ensuring it remains robust, secure, and adaptable to future business needs. If you are driven by high standards and are eager to make a lasting impact within a dynamic organisation, we would love to hear from you.

Job Title: Senior Infrastructure Engineer
Salary: Up to £60,000.00 DoE
Location: Cheadle
Hours of work: Monday to Friday working 8:30 - 17:00 or 9:00 - 17:30 (37.5 hours per week)

What You'll Be Doing

As a Senior IT Infrastructure Engineer, you will:

• Provide technical support and assist with the implementation of a Daisy standalone IT infrastructure.
• Design, support & optimise physical, virtual and cloud infrastructure.
• Work with external networking, infrastructure and support teams.
• Install new / rebuild existing servers and configure hardware, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Research and recommend innovative, and where possible automated, approaches for system administration tasks
• Manage and complete effective documentation of server procedures regarding design and implementation of hardware, software, and systems
• Actively perform system monitoring, verifying the availability and integrity of all servers, systems and key processes
• Be an escalation point for the deskside support team.
• Mentor the junior members of the IT team
• Be able to act on Cyber Security Alerts

What We’re Looking For

• Microsoft Dynamics
• VMware / Hyper-V implementation\administration\troubleshooting
• General System Administration skills (Operating systems, hardware, virtualization)
• Infrastructure security (Firewalls\AV)
• Advanced working knowledge of Active Directory/DHCP/DNS/GPO etc.
• Experience with Windows Server 2012r2 – 2022
• Various Backup Tools including Rubrik and DPM
• Organised with high attention to detail.
• Cloud Experience AWS/Azure
• Cyber Security Knowledge
• Microsoft 365 Experience

The Company

We’re Daisy, the largest independent telecoms company in the UK.

We employ over 1,500 people spread across 9 locations throughout the UK, and we serve over 175,000 customers.

Our mission is Keep Britain Working, which we do by working with all of the major networks and suppliers, allowing us to provide the best systems at the best rates to meet their needs.

Why work with Daisy?

We’re proud of how frequently we appear in employee rated lists such as Best Companies, which reflects our ongoing commitment to creating a workplace which in which our team learn, develop, and progress.

Across all our offices, you’ll see the Daisy culture in action; inclusive, supportive and encouraging, which helps us work together to Keep Britain Working.

Daisy Communications Limited
Lindred House, 20 Lindred Road, Brierfield, Nelson, Lancashire, BB9 5SR. Registered in England.
Registered Number: 04145329
Daisy Communications Ltd is authorised and regulated by the Financial Conduct Authority, Firm Reference Number 718842