Senior Infrastructure Engineer – Hybrid Cloud & On-Prem Lead

Maritime and Coastguard Agency

Southampton

Hybrid

GBP 44,000 - 60,000

Full time

14 days+

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Employer pension contribution 28.97%

25 days annual leave (increase with 1–

Bank Holidays + Privilege Day

Staff discount portal

Career development opportunities incl.

Professional qualifications paid by de

Job summary

Maritime and Coastguard Agency is seeking a Senior Infrastructure Engineer to guide MCA's server, hosting and platform infrastructure. You will work with MSPs and internal teams to keep services secure, available and aligned with business needs.

The role sits in IT Support, offering hybrid working options and opportunities to develop professional qualifications funded by the department. You will oversee incident resolution, drive improvements and mentor junior staff, partnering with technical

Qualifications

Experience operating within a technical IT support environment.
Line management experience overseeing performance targets in IT support.
Experience with Microsoft 365 suite, Microsoft Azure, Active Directory & EntraID, and Microsoft Server infrastructure.
Experience working with third-party vendors.
Familiarity with IT project management techniques.
Understanding ITIL principles and security clearances eligibility.

Responsibilities

Provide technical leadership for MCA server, hosting, storage, backup, and DR infrastructure.
Coordinate with MSP for maintenance, monitoring, patching, capacity planning, lifecycle management.
Serve as senior escalation point for incidents, problems, and service requests.
Coach IT colleagues and promote knowledge sharing across teams.
Collaborate with architects to translate designs into operational services.