Senior IT Infra & Server Engineer (3rd Line) – Hybrid

ARCA Consulting Ltd; Dorchester; Hybrid; GBP 65,000 - 85,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

ARCA Consulting Ltd. is assisting a leading e-commerce company in recruiting a Senior IT Infrastructure & Server Engineer to join the team on a 10-12 month fixed-term contract. The role is hands-on, requiring strong 3rd line expertise across Microsoft Azure, MECM/ConfigMgr, Intune and a hybrid on/office setup.

You will work on both cloud and on-premises environments, manage incidents, lead during P1/P2 events, and contribute to infrastructure improvements and automation.

Qualifications

• Experience in hands-on 3rd line infrastructure support within a corporate/enterprise IT environment.
• Strong knowledge of Azure, MECM/ConfigMgr and Intune for modern device management.
• Proven ability to troubleshoot complex infrastructure issues and lead during incidents.
• Familiarity with hybrid cloud/on-premises Microsoft environments and change management.

Responsibilities

• Provide hands-on 3rd line infrastructure and technical support alongside IT teams.
• Act as escalation point for complex infrastructure issues and drive to resolution.
• Lead during major incidents and coordinate activity across resolver teams.
• Maintain and support hybrid Microsoft infrastructure (cloud and on-premises).
• Work with Azure, Entra ID, AD, Microsoft 365, MECM/ConfigMgr and Intune.
• Support Windows Server/desktop, patching, certificates and optimisation.
• Manage virtualization with VMware/Hyper-V and deploy software via ConfigMgr/Intune.

Skills

Microsoft Azure

Microsoft 365

Windows Server

ConfigMgr / SCCM

Intune

Troubleshooting

Tools

MECM/ConfigMgr

Hyper-V

VMware

Active Directory

Job description

ARCA Consulting Ltd. is assisting a leading e-commerce company in recruiting a Senior IT Infrastructure & Server Engineer to join the team on a 10-12 month fixed-term contract. The role is hands-on, requiring strong 3rd line expertise across Microsoft Azure, MECM/ConfigMgr, Intune and a hybrid on/office setup.

You will work on both cloud and on-premises environments, manage incidents, lead during P1/P2 events, and contribute to infrastructure improvements and automation.