Global Cloud Infrastructure Engineer (Hybrid)

Fluency; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

27 days annual holiday

private healthcare

employer contributory pension

life assurance and income protection

subsidised gym membership

learning opportunities around D&I

mentoring programmes

Employee Led Networks and events

Job summary

M+C Saatchi Group in London seeks a Cloud Infrastructure Support Engineer to deploy, maintain and support hybrid IT across global operations. You will provide hands-on support for Azure, Microsoft 365, Google Workspace, and on-prem systems, ensuring reliability, security, and performance.

Join a collaborative team and help drive major infrastructure projects while maintaining high availability across regions. The role emphasizes strong technical ability and proactive problem solving.

Qualifications

• Minimum 2-3 years' experience in IT infrastructure support, systems administration, or a closely related role.
• Proven experience supporting hybrid IT environments, including both on-premises and cloud infrastructure.
• Experience working within global or multi-site IT environments, collaborating across different regions and time zones.
• Strong troubleshooting and problem-solving skills, with a methodical approach to incident resolution.
• Comfortable working both independently and collaboratively, managing multiple priorities in a fast-paced environment.
• Familiarity with ITIL frameworks and best practices, including incident, change, and problem management processes.

Responsibilities

• Provide day-to-day support for servers, storage, networking, and cloud platforms across a global hybrid environment.
• Manage and troubleshoot systems, platforms, connectivity, and integrations, ensuring consistent performance and availability.
• Identify root cause of recurring issues and implement sustainable fixes in line with change management processes.
• Support Microsoft 365 end-to-end, including Exchange Online, SharePoint Online, Teams, OneDrive, and Defender.
• Administer Azure resources including VMs, storage, networking, and Entra ID.
• Assist with Google Workspace environments where applicable.
• Monitor servers, storage, and network environments; identify bottlenecks and risks.
• Contribute to global IT transformation initiatives and infrastructure upgrades.

Skills

Hybrid IT

Azure admin

Microsoft 365

Windows Server

PowerShell

Networking

ITIL

Tools

Azure

Google Workspace

Intune

Microsoft Defender

Active Directory

Job description

M+C Saatchi Group in London seeks a Cloud Infrastructure Support Engineer to deploy, maintain and support hybrid IT across global operations. You will provide hands-on support for Azure, Microsoft 365, Google Workspace, and on-prem systems, ensuring reliability, security, and performance.

Join a collaborative team and help drive major infrastructure projects while maintaining high availability across regions. The role emphasizes strong technical ability and proactive problem solving.