Senior IM&T End-User IT Support Technician

NHS Jobs; Leeds; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

Leeds Teaching Hospitals NHS Trust is seeking an IM&T Technician to join the End User Compute team. Based at Leeds General Infirmary or St James's University Hospital, you will deliver day-to-day IT support for staff and support the Hardware Refresh programme to keep our IT estate secure and reliable.

The role requires strong knowledge of Windows and Microsoft Office and at least three years in an IT support environment, with flexibility to cover 8am–6pm, Monday to Friday, and travel across

Qualifications

• Substantial experience within an IM&T support environment.
• Ability to communicate with all levels of staff within the Trust.
• Extensive evidence of being a team player and putting the needs of others before your own.
• Good history of performance and attendance.
• Ability to work within clearly defined operating policies with little direct supervision.
• Sufficient skills and knowledge to provide a quality service to users of Trust IM&T technology.
• Good communication skills, both verbal and written.
• Logical and analytical approach required to analyse situations/information to identify and resolve IM&T related problems.
• Commitment and enthusiasm with a keen desire to attain high standards within a service environment.
• Ability to remain focused and concentrated for prolonged periods whilst working under pressure.

Skills

IM&T support

Windows OS

Microsoft Office

Job description

Leeds Teaching Hospitals NHS Trust is seeking an IM&T Technician to join the End User Compute team. Based at Leeds General Infirmary or St James's University Hospital, you will deliver day-to-day IT support for staff and support the Hardware Refresh programme to keep our IT estate secure and reliable.

The role requires strong knowledge of Windows and Microsoft Office and at least three years in an IT support environment, with flexibility to cover 8am–6pm, Monday to Friday, and travel across