Senior IFA Administrator - Poole

Blakemore Recruitment; Poole; On-site; GBP 25,000 - 35,000; Full time

Job summary

A respected financial planning firm in Poole is seeking a Senior Administrator to provide exceptional support to Financial Planners. The role includes preparing client meeting materials, processing applications, and ensuring compliance with company procedures. Ideal candidates will have relevant qualifications and experience, including knowledge of IT systems and strong organizational skills.

Qualifications

• Experience working with a Financial Advisor or comparable.
• Understanding of compliance in advising clients.
• Experience in client database management.

Responsibilities

• Provide administrative support to Financial Planners.
• Prepare client meeting materials and documentation.
• Process new business applications efficiently.

Skills

Customer service skills

Strong organizational skills

Good IT skills

Education

FPC qualified or equivalent

A levels or equivalent

Maths and English GCSE at Grade B or above

Tools

Microsoft Office

Intelliflo (IO)

Job description

We are currently recruiting for a highly regarded Financial Planning practice based in Poole who are looking for a Senior Administrator.

Job Purpose

The Senior Administrator will provide high quality administrative support to our Financial Planners to enable them to provide an outstanding service to their clients.

Principal Accountabilities

• Client meeting preparation including issuing letters of authority and collating information for Financial Planners / Paraplanners
• Preparing valuations and mailings
• Assist in product research and information gathering
• Obtaining illustrations from Assureweb and product providers
• Processing new business applications, checking all compliance aspects and chasing them through to completion
• Dealing with existing business queries
• Producing client review packs for Financial Planners
• Preparing and maintaining client files on Intelliflo (IO) : -
• Collate all the quantitative detailed information required to support any recommendations to be made to Ensure all relevant paperwork held within a client file for the report is present, relevant and compliant
• Ensure all appropriate ‘know your client’ information has been obtained and can be demonstrated within the relevant client file
• Organising and maintaining effective filing and communication systems in the office including client database management on IO
• General office administration including opening, distributing and logging post
• Ensure all dealings with clients are carried out in a professional and courteous manner
• Ensure all supporting documentation is maintained as per company procedures
• Maintain all standards of performance as required by the firm
• Ensure all mandatory annual Compliance and Anti Money Laundering training is complete and up to date, and be able to demonstrate a satisfactory level of understanding and responsibilities;
• Comply with the firm’s Compliance Manual, Human Resource Procedures, and other policies and procedures. Where those policies and procedures are not clearly defined individuals are expected to highlight this and work with relevant teams to make the necessary improvements;

Knowledge, Experience and Skills

• The requisite generic knowledge and qualification being at least FPC qualified or equivalent
• Ideally educated to at least A level or equivalent standard
• Maths and English GCSE or equivalent at Grade B or above is preferable
• Significant experience of working with a Financial Advisor or comparable
• Understanding of the provision of advice to clients in a compliant manner as detailed in the firm’s compliance manual and procedures.
• Strong customer services skills
• Good IT skills including the use of Microsoft Office
• Knowledge of Intelliflo (IO) or similar client database system would be an advantage