Senior ICT Technician

Coast and Vale Learning Trust; Marlborough; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

CPD support

LGPS pension

Employee Assistance Programme

Free on-site parking

Cycle to Work Scheme

Free Eye Tests

Career development opportunities

Flexible Family Friendly Policies

Job summary

Excalibur Academies Trust in Marlborough is seeking an experienced ICT technician to ensure services are effective, professional, and value for money, while remaining flexible, responsive, and customer focused. You will act as the focal point for all IT issues and developments at the site, with oversight of all activities.

You will support delivery of high-quality IT services for staff and students, maintain ICT infrastructure, ensure services operate efficiently, assist with contracts and SLAs,

Responsibilities

• Support delivery of a wide range of high-quality IT services for staff and students.
• Develop, update and maintain an effective ICT infrastructure, including all network hardware and equipment.
• Ensure ICT services operate efficiently and effectively to meet the needs of the Trust and its schools.
• Maintain up-to-date records of support contracts and SLAs for ICT, network, telephony, and leasing arrangements.
• Support the Trust's KCSIE obligations through regular testing of Internet filtering systems with Safeguarding leads.
• Advise and support staff to ensure IT services meet current and future needs.

Job description

About Excalibur Academies Trust

Founded in 2012, Excalibur Academies Trust has grown from two schools in Marlborough, Wiltshire, to 20 schools reaching from Bristol to Reading along the M4 corridor, providing high-quality education to 10,000 children from 9 months to age 18.

Our vision is to provide an all-through education in local hubs, with a focus on the best teaching, a broad and exciting curriculum and an outward-facing global perspective. We believe in investing in our staff to ensure we attract and retain talented, dedicated people who are committed to changing children’s lives for the better.

With a strong track record of raising the achievement of disadvantaged pupils across the trust, it is our mission to promote social mobility and personal fulfilment through the transformative power of education. Our growth strategy is based on our hub model and building the capacity to provide strong support and opportunities to other schools who share our vision.

The Role

As an experienced ICT technician, you will ensure that services are effective, professional, and value for money, while remaining flexible, responsive, and customer focused. You will act as focal point for all IT issues and developments taking place at the site, having oversight of all activities.

Primary Duties & Responsibilities

To support delivery of a wide range of high-quality IT Services, ensuring an effective, professional, and value for money service for staff and students.

To support the development, update and maintenance of an effective ICT infrastructure, including all network hardware and equipment

To ensure that ICT services operate efficiently and effectively to meet the needs of the Trust and its constituent schools

To support the more senior IT Staff in maintaining an up-to-date record of support contracts/service level agreements for ICT, network infrastructure, telephony, printing facilities including any leasing arrangements to ensure efficient and cost effective performance and deployment of appropriate support services.

To support the Trust KCSIE obligations through regular testing of Internet filtering systems, working with the Designated Safeguarding Lead and more SeniorIT staff to maintain appropriate documentation.

To advise and support staff in ensuring that IT services meet the current and future needs of staff and students.

Please see the attached Job Description for full details of the responsibilities and expectations of this role.

Please check the Person Specification for the qualifications that are listed as Essential for this role. You will be required to show these qualifications if you are successful.

Benefits

Support on Continuous Professional Development (CPD)

Excellent Pension Scheme (LGPS for Shared Services staff)

Employee Assistance Programme

Free on-site parking & Cycle to Work Scheme

Free Eye Tests

Career development opportunities across the Trust

Flexible Family Friendly Policies

Note:

Applicants will be considered as received. Should a suitable candidate be identified, we may close the vacancy early.