Senior Gas Administrator

Cmsol; Gloucester; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Overtime pay

Training & development

23 days holiday

Career progression

Job summary

CMS is seeking a Senior Gas Maintenance Administrator to join their team in Salisbury. The role focuses on planning and coordinating engineers for domestic boiler repairs, servicing and preventive maintenance under housing and MOD contracts across Wiltshire, Gloucestershire and Hampshire.

You will work with a contracts manager and field engineers in a central office, handling scheduling, communications, record updates and KPI reporting.

Qualifications

• Experience in office administration and scheduling.
• Ability to multi-task and prioritise workloads in a busy office environment.
• Proficient in basic Microsoft packages (Excel, MS Teams).

Responsibilities

• Plan and coordinate engineers for domestic boiler repairs, servicing and preventive maintenance.
• Arrange service and repair appointments with customers and client representatives.
• Review completed job reports and update electronic records.
• Report on contract performance KPIs to the contracts manager.
• Raise and process purchase orders using SAGE accounting software.

Skills

Communication

Multi-tasking

Prioritisation

Scheduling

Administrative tasks

Tools

SAGE

Planning software

Excel

MS Teams

Job description

Senior Gas Maintenance Administrator (Domestic Gas Maintenance)

Mon-Fri 8.00am - 5.00pm

Permanent position. Immediate start required

Salisbury

to 26.5k + Perm benefits

Experienced gas maintenance planner / administrator required for large maintenance specialist with housing and MOD contracts around Wiltshire, Gloucestershire and Hampshire. Working alongside an experienced contracts manager and friendly field-based installation engineers, you will plan and coordinate engineers for domestic boiler repairs, servicing and preventive maintenance for our clients in Gloucestershire, Wiltshire and Hampshire. All operations are based out of our central office based in Larkhill Salisbury.

Your Duties

• Dealing with Clients, senior management and field-based engineers both face to face and via phone and email communications.
• Arranging service and repair appointments direct with customers and client representatives whilst scheduling these appointments with the appropriate engineer using our state of the art planning software (Full training will be given).
• Reviewing completed job reports and updating electronic records.
• Reporting on contract performance KPI's to the contracts manager.
• Raise, issue and process purchase orders using SAGE accounting software and monitor spending on each job.
• Support the sales process including contacting customers and dealing with enquiries via telephone and email ensuring that the customer has had a positive customer journey.
• Comply with and support company procedures.

Requirements

• A good understanding of basic Microsoft packages including Excel and MS teams.
• Flexibility and adaptability to work under own initiative and in a busy office environment as a team.
• An ability to multi-task and prioritise workloads.
• An ability to confidently communicate within the rest team and with internal and external stakeholders.
• Successful candidates will need to demonstrate previous administration/scheduling experience.
• Previous experience within an office scheduling role would be beneficial but is not essential as a dedicated training program will be delivered, however previous administration experience is desired.

What’s in it for you?

• Competitive Salary ranging from £21,000 - £24,000 (depending on experience & qualifications).
• Additional overtime payments where applicable if wanted.
• Opportunity to learn and develop such as junior management courses, ICT training, and much more as your career progresses.
• Continuous professional training and career development.
• Minimum of 50 dedicated training hours per year (training programs designed to individuals based on specific career aspirations)
• 23 days holiday (plus bank holidays)
• Opportunity to progress in a growing company.

For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.