Senior Front Desk & Facilities Coordinator

Oriel Partners Limited; Greater London; On-site; GBP 32,000 - 52,000; Full time

Job summary

Oriel Partners Limited in London seeks a Senior Receptionist & Facilities Coordinator who will own the front-of-house experience, set the tone for clients and employees, and collaborate with Facilities, Security and IT to maintain an exceptional workplace.

You will manage meetings, visitor flows, room bookings, catering, health and safety, and coordinate desk moves and office projects with a proactive, service-led approach.

Qualifications

• Polished presentation and experience in a senior reception, front-of-house or workplace coordination role.
• Exceptional communication and interpersonal skills with the ability to engage clients, senior stakeholders and colleagues at all levels.
• Consistently professional, discreet and personable approach with excellent judgement and attention to detail.
• Strong organizational skills and the ability to manage competing demands without compromising service standards.
• Proactive, hands-on attitude and willingness to take ownership and get tasks done.
• Good IT skills and confidence using workplace technology.

Responsibilities

• Deliver a professional, welcoming and concierge-level reception service for clients, visitors and employees.
• Oversee visitor management, meeting room bookings, room preparation, refreshments and catering arrangements.
• Support client meetings, events and wider office hospitality requirements.
• Manage incoming calls, mail, couriers and visitor access, maintaining records and security procedures.
• Ensure reception, meeting rooms and client-facing areas are presented to high standards.
• Provide day-to-day assistance with meeting room technology, Wi-Fi, access cards and general workplace queries.
• Work with Executive Assistants and colleagues to ensure a seamless and professional service.
• Coordinate maintenance requests, repairs and contractor access, following through to resolution.

Skills

Front of House

Guest services

Communication

Organization

Facilities coordination

Vendor management

Health and safety

Tools

Microsoft Office

Job description

Oriel Partners Limited in London seeks a Senior Receptionist & Facilities Coordinator who will own the front-of-house experience, set the tone for clients and employees, and collaborate with Facilities, Security and IT to maintain an exceptional workplace.

You will manage meetings, visitor flows, room bookings, catering, health and safety, and coordinate desk moves and office projects with a proactive, service-led approach.