Senior Food & Beverage Lead | Elevate Guest Experience

Parkdean Resorts; Dorchester; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Employee discounts

Training & development

Wellbeing support (EAP)

Holiday booking discounts 50% for you

Team member discount 30%

Job summary

Parkdean Resorts is seeking a Food & Beverage Manager to lead our food venues and bar teams across our UK parks. You will drive service excellence, maintain high standards, manage budgets and optimize profitability while developing a motivated team.

You will work within a fast-paced hospitality environment, ensuring exceptional guest experiences and seamless cross-department collaboration. Flexibility for evenings, weekends and holidays is essential.

Qualifications

• Experience leading a team in a fast-paced hospitality setting.
• Strong customer-focused mindset and passion for service.
• Solid financial understanding: budgets, stock, and margins.
• Excellent organisational, leadership and communication skills.
• Flexibility to work evenings, weekends and bank holidays.
• Food Hygiene Level 2 & 3 (or equivalent).

Responsibilities

• Oversee all food and bar venues to highest standards of cleanliness and presentation.
• Create effective rotas balancing staffing needs with wage controls.
• Manage stock levels, place supplier orders and monitor usage to hit profit targets.
• Complete and report stock takes, conduct line checks and take action where needed.
• Collaborate with kitchen team to ensure high standards of food prep and portion control.
• Recruit, train, coach and develop the team to build a high-performing workforce.
• Deliver outstanding customer service and resolve guest feedback professionally.
• Monitor departmental financial performance and drive profitability.

Skills

Leadership

Customer service

Budget management

Staff scheduling

Team development

Job description

Parkdean Resorts is seeking a Food & Beverage Manager to lead our food venues and bar teams across our UK parks. You will drive service excellence, maintain high standards, manage budgets and optimize profitability while developing a motivated team.

You will work within a fast-paced hospitality environment, ensuring exceptional guest experiences and seamless cross-department collaboration. Flexibility for evenings, weekends and holidays is essential.