F&B Operations Lead: Guest Experience & Team Growth

Parkdean Resorts UK Limited; Porthcawl; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

50% discount on holidays

30% discount on meals and leisure activities

Employee Assistance Programme

Job summary

Parkdean Resorts UK Limited in Porthcawl is seeking a Food and Beverage Supervisor to lead team operations. You will ensure the highest standards of food safety and customer service while managing day-to-day complexities.

The ideal candidate has experience in supervising teams and a passion for delivering exceptional guest experiences. This position offers varied shifts, discounts on holidays and meals, and opportunities for career development.

Qualifications

• Previous experience supervising or leading a team in a food and beverage environment.
• A guest-focused, engaging approach with a passion for delivering memorable experiences.
• Confidence working in a fast-paced, high-pressure environment.
• Flexibility to work varied shifts, including evenings, weekends, and bank holidays.

Responsibilities

• Ensuring the complex is presented to the highest standards.
• Delivering a warm welcome to guests throughout their visit.
• Monitoring stock levels to ensure availability and reduce waste.
• Managing cash handling procedures, including till use and cashing up.

Skills

Supervising a team

Customer service

Cash handling

Food hygiene

Job description

Parkdean Resorts UK Limited in Porthcawl is seeking a Food and Beverage Supervisor to lead team operations. You will ensure the highest standards of food safety and customer service while managing day-to-day complexities.

The ideal candidate has experience in supervising teams and a passion for delivering exceptional guest experiences. This position offers varied shifts, discounts on holidays and meals, and opportunities for career development.