Senior FOH & Weddings Operations Leader

Platinum Recruitment Consultancy; Greater London; On-site; GBP 30,000 - 34,000; Full time

Job summary

A leading recruitment agency seeks a C&B Operations Manager for a premium venue in North Hertfordshire. This full-time role involves leading a skilled team, ensuring exceptional guest experiences, and maintaining high service standards. The ideal candidate has senior hospitality management experience and strong people leadership skills. The position offers autonomy, competitive salary, and enhanced benefits, all in a supportive and values-driven environment.

Benefits

Pension scheme

Enhanced holiday and health benefits

Qualifications

• Senior FOH or hospitality management experience, especially in events or premium service.
• A values-led approach aligned with quality and personality.
• Ability to commute reliably to a countryside venue.

Responsibilities

• Lead, coach, and develop Team Leaders and FOH staff.
• Own service standards and manage end-to-end guest experience.
• Act as a calm senior presence on event days.

Skills

Strong people leadership

Organisational skills

Calm decision-making under pressure

Job description

A leading recruitment agency seeks a C&B Operations Manager for a premium venue in North Hertfordshire. This full-time role involves leading a skilled team, ensuring exceptional guest experiences, and maintaining high service standards. The ideal candidate has senior hospitality management experience and strong people leadership skills. The position offers autonomy, competitive salary, and enhanced benefits, all in a supportive and values-driven environment.