Senior Field Service Supervisor – Industrial Equipment

Jungheinrich UK; Felixstowe; On-site; GBP 26,000 - 32,000; Full time

Job summary

Jungheinrich UK Limited is seeking a maintenance technician to perform repair and preventative maintenance on materials handling and ancillary equipment. You will complete service reports, manage parts stock, and build strong customer relationships through professional communication.

The role requires a clean driving licence and experience in a customer-facing environment, with flexibility to work beyond standard hours as needed.

Qualifications

• Clean driving licence required.
• Experience in a customer-facing environment preferred.
• Good problem solving and time management skills required.

Responsibilities

• Repair and preventative maintenance of materials handling and ancillary equipment.
• Preventative maintenance of materials handling and ancillary equipment.
• Repair of materials handling and ancillary equipment.
• Accurately complete service reports and time sheets.
• Manage and control parts stock.
• Build customer relationships through good levels of communication, ensuring customer expectations are met in line with contractual obligations.
• Close liaison with the after sales office to ensure accurate information for customers in regards to repair times and estimated times of arrival.
• Identify sales leads for the Jungheinrich range of equipment and After Sales products.

Skills

Clean driving licence

Customer facing

Problem solving

Time management

Education

Good level of education

Job description

Jungheinrich UK Limited is seeking a maintenance technician to perform repair and preventative maintenance on materials handling and ancillary equipment. You will complete service reports, manage parts stock, and build strong customer relationships through professional communication.

The role requires a clean driving licence and experience in a customer-facing environment, with flexibility to work beyond standard hours as needed.