Senior Facilities/Operations Manager

ZipRecruiter; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A fast-paced professional services company in London is seeking an Operations Manager to oversee office operations and vendor management across London and Europe. The ideal candidate will have over 10 years of experience in a senior operational role, excellent communication skills, and a proven leadership background. The role is office-based with a competitive salary of £70-90k DOE.

Qualifications

• 10+ years’ experience in a senior operational role within a large organization.
• Ability to present ideas concisely and professionally.
• Happy with data analysis.

Responsibilities

• Manage the operational running of the head office.
• Oversee vendors and contracts to ensure service quality.
• Drive continuous improvements across offices.

Skills

10+ years’ experience in senior operational role

Confident communicator

Leadership skills

Data analysis

Education

Degree educated

Job description

Overview

My client are seeking a dynamic and experienced Operations Manager to oversee the operational running of their head office in London - they are a fast-paced professional services company. This newly created role reporting directly to the Operations Director and will have strategic oversight across the London and Europe offices.

Salary: £70-90k DOE

Location: West End, London

Working Hours: 5 days in the office, 8.30am - 5.30pm

Years of experience: 10+ years

Role overview

Role overview: Manage the operational running of the head office and oversee operations across London and Europe, driving a top workplace experience.

Responsibilities

• Manage and lead the operations for a large professional services firm who are driving for a top workplace experience.
• Oversee vendors and contracts, ensuring service quality and budget adherence.
• Manage a team of 3, ensuring everyone is aware of their duties, and work very closely with Senior Management and the Operations Director.
• Balance strategic and hands-on management across both hard and soft facilities.
• Manage workplace operations - including hard and soft facilities services, vendor relationships, reception desks, internal events and budgets.
• Monitor and optimise office space and services.
• Project management.
• Maintain a strong onsite presence and be approachable.
• Present ideas and solutions confidently and clearly to senior directors and stakeholders.
• Drive continuous improvements across London and Europe - working with operations teams in other offices.

Skills and experience

• 10+ years’ experience within a senior operational role, within a large organisation.
• Senior manager or director level experience, ideally managing multiple large office environments.
• Confident and clear communicator with the ability to present concisely and professionally, while maintaining a friendly, approachable office presence in a fun team environment.
• Confident, career-driven leader who thrives in a busy setting.
• Happy with data analysis and ideally degree educated.

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