Senior Facilities Coordinator - FM & Site Ops

SSE plc; Reading; On-site; GBP 41,000 - 48,000; Full time

Job summary

SSE Reading is seeking a Facilities Co-ordinator to support the Site Facilities Manager in delivering day-to-day FM services. You will work within a team and on your own initiative to provide excellent customer service to SSE colleagues and visitors, and help manage maintenance tasks and contractor performance across the estate.

Key responsibilities include frontline facilities, post room, audits, budget assistance and reporting, and deputising for the Facilities Manager when needed.

Qualifications

• IWFM Level 3 minimum or working towards.
• Experience with Microsoft Office 365 applications.
• Experience in people and stakeholder management.
• Facility management experience both Hard and Soft Services.
• Experience of supporting complex projects and strong contractor management skills.
• Driving Licence.

Responsibilities

• Follow FM procedures to ensure optimum customer service.
• People management responsibilities for FM Assistant staff.
• Deliver to set targets and timescales with statutory compliance and SHE objectives.
• Stakeholder communication and engagement; handle complaints effectively.
• Support scoping, tendering and delivery of projects on site.
• Ensure SSE SHE standards and safe working practices are followed.
• Carry out Site Safety and Contractor Audits and monitor SEARs.

Skills

People management

Stakeholder management

Contractor management

Customer service

Education

IWFM Level 3

Tools

Planon CAFM

Excel

Word

PowerPoint

Outlook

Office 365

Teams

Job description

SSE Reading is seeking a Facilities Co-ordinator to support the Site Facilities Manager in delivering day-to-day FM services. You will work within a team and on your own initiative to provide excellent customer service to SSE colleagues and visitors, and help manage maintenance tasks and contractor performance across the estate.

Key responsibilities include frontline facilities, post room, audits, budget assistance and reporting, and deputising for the Facilities Manager when needed.