Facilities Management Assistant: Front-of-House & Projects

SSE plc; Reading; On-site; GBP 41,000 - 48,000; Full time

Benefits offered by this job

Private healthcare discounts

Wellbeing benefits (online GP, 24/7)

Cycle to work scheme

Family entitlements (maternity/adopt)

Job summary

SSE plc in Reading is seeking a Facilities Coordinator to support the Site Facilities Manager in delivering day-to-day FM services. You will help manage front of house, post room, audits, and oversee maintenance tasks while ensuring excellent service for SSE colleagues and visitors.

The role requires IWFM Level 3 (or working towards), strong MS Office skills and Planon CAFM experience, plus contractor management and driving licence.

Qualifications

• IWFM Level 3 minimum or working towards.
• Working knowledge of Microsoft packages including Excel, Word, PowerPoint, Outlook, Office 365, Teams etc; CAFM systems (Planon).
• Experience of people and stakeholder management.
• Facility management experience both Hard and Soft Services.
• Experience of supporting complex projects and strong contractor management skills.
• Driving Licence.

Responsibilities

• Follow FM procedures to ensure optimum customer service to site occupants.
• Lead or support people management for FM assistants.
• Deliver to targets with compliance and SHE/FM standards.
• Communicate with stakeholders and resolve complaints promptly.
• Support scoping, tendering and delivery of on-site projects.
• Ensure SSE SHE standards and safe working practices are followed by all.
• Carry out Site Safety and Contractor Audits and chase actions for sites.

Skills

People management

Stakeholder management

Contractor management

Project coordination

Education

IWFM Level 3

Tools

Planon CAFM

Microsoft 365

Job description

SSE plc in Reading is seeking a Facilities Coordinator to support the Site Facilities Manager in delivering day-to-day FM services. You will help manage front of house, post room, audits, and oversee maintenance tasks while ensuring excellent service for SSE colleagues and visitors.

The role requires IWFM Level 3 (or working towards), strong MS Office skills and Planon CAFM experience, plus contractor management and driving licence.