Senior EUC Success & Adoption Lead

Amazon; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading cloud services provider is seeking a Senior Customer Success Specialist to drive enterprise adoption of innovative cloud solutions. In this role, you will engage directly with high-impact customers, develop customized success plans, and leverage your technical expertise to resolve challenges. The ideal candidate will have over 5 years of customer-facing experience and a strong background in virtualization technologies. The position is based in Greater London and offers a dynamic work environment with a focus on career growth.

Benefits

Flexible work culture

Mentorship and career growth opportunities

Inclusive team culture

Qualifications

• 5+ years of customer-facing experience with cloud programs/projects.
• Experience in developing customized success plans.
• Proven ability in leading transformation project teams.

Responsibilities

• Develop tailored success plans for enterprise EUC adoption.
• Manage high-value opportunities and troubleshoot technical issues.
• Monitor health dashboards to optimize customer engagement.

Skills

Strategic thinking

Customer engagement

Technical expertise

Communication skills

Problem-solving

Education

Bachelor's degree in technology, business, or related field

Tools

Virtualization technologies

Active Directory

Job description

A leading cloud services provider is seeking a Senior Customer Success Specialist to drive enterprise adoption of innovative cloud solutions. In this role, you will engage directly with high-impact customers, develop customized success plans, and leverage your technical expertise to resolve challenges. The ideal candidate will have over 5 years of customer-facing experience and a strong background in virtualization technologies. The position is based in Greater London and offers a dynamic work environment with a focus on career growth.