Senior Enterprise Merchant Growth Manager

BAM Ventures; Greater London; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Healthcare coverage

Generous paid time off

Flexible hybrid schedule

Job summary

PayPal is seeking an experienced Large Enterprise Account Manager to drive merchant success through proactive account strategy, onboarding, and ongoing support. You will act as a trusted advisor, align merchant needs with PayPal’s strategic goals, and manage multi-million-dollar portfolios in a fast-paced environment.

The role emphasizes relationship-building with senior executives, cross-functional collaboration, and a focus on revenue retention, upsell, and long-term partnerships.

Qualifications

• 5+ years relevant experience in account management, client success, or sales.
• Bachelor’s degree or equivalent combination of education and experience.
• Strong knowledge of the payments industry and fintech products.

Responsibilities

• Develop and execute account strategies aligned with PayPal’s vision to deliver sustainable, long-term value for merchants.
• Drive revenue retention, upsell, and cross-sell opportunities, achieving sales quotas and KPIs.
• Negotiate and manage complex terms and contracts for mutual outcomes.
• Monitor account health and mitigate risks to merchant satisfaction and success.
• Coordinate cross-functional teams to deliver results per account plans.
• Forecast revenue and report on sales activities with accuracy.

Skills

Account Mgmt

Client Success

Sales Experience

Negotiation

Strategic Planning

Cross-functional

Analytics

Payments Knowledge

E-commerce

Education

Bachelor's degree

Tools

Salesforce

Job description

PayPal is seeking an experienced Large Enterprise Account Manager to drive merchant success through proactive account strategy, onboarding, and ongoing support. You will act as a trusted advisor, align merchant needs with PayPal’s strategic goals, and manage multi-million-dollar portfolios in a fast-paced environment.

The role emphasizes relationship-building with senior executives, cross-functional collaboration, and a focus on revenue retention, upsell, and long-term partnerships.