Senior Enterprise Growth & Account Leader

BAM Ventures; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model

Healthcare coverage

Paid time off

Job summary

PayPal is seeking a results-driven Senior Account Manager to manage strategic merchant relationships across the PayPal network. You will develop account plans, drive retention and growth, negotiate commercial terms, and coordinate with product, engineering, and operations to deliver seamless onboarding and ongoing success.

In this hybrid UK-based role, you’ll use your leadership and analytical skills to forecast revenue, manage pipelines, and deliver measurable business outcomes for merchants

Qualifications

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Responsibilities

• Develop and execute account strategies aligned with PayPal’s vision to deliver sustainable, long-term value for merchants and PayPal.
• Drive revenue retention, upsell, and cross-sell opportunities, consistently achieving sales quotas and exceeding KPIs.
• Negotiate and manage complex commercial terms, contracts, and agreements to achieve mutually beneficial outcomes.
• Monitor and enhance account health, proactively identifying and mitigating risks to merchant satisfaction, success
• Advocate for merchant needs within PayPal, driving innovation and ensuring solutions align with evolving market demands.
• Oversee ongoing merchant operations, ensuring seamless onboarding, integration, and a positive customer experience.
• Anticipate future merchant needs through deep insights, fostering executive-level alignment and long-term partnership opportunities.
• Build and maintain strategic relationships with Merchant, driving alignment with merchant goals and PayPal’s solutions.
• Coordinate cross-functional teams to deliver results in line with account plans and merchant expectations, ensuring operational excellence.
• Collaborate with internal teams to manage pipelines, accurately forecast revenue, and report on sales activities and outcomes.
• Leverage competitive and industry insights to refine account strategies and influence PayPal’s broader business initiatives.
• Inspire collaboration, adaptability, and continuous learning within the team to deliver exceptional outcomes for merchants and PayPal.

Skills

Account management

Sales strategy

Negotiation

Analytical thinking

Relationship building

Education

Bachelor’s degree

Tools

Salesforce

Job description

PayPal is seeking a results-driven Senior Account Manager to manage strategic merchant relationships across the PayPal network. You will develop account plans, drive retention and growth, negotiate commercial terms, and coordinate with product, engineering, and operations to deliver seamless onboarding and ongoing success.

In this hybrid UK-based role, you’ll use your leadership and analytical skills to forecast revenue, manage pipelines, and deliver measurable business outcomes for merchants