Senior Enterprise Apps Specialist (3rd Line)

A&O Shearman; Northern Ireland; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global law firm in Northern Ireland seeks an Enterprise Apps Analyst for their IT Support Team. This role entails supporting and managing critical enterprise applications, providing 3rd line support, and collaborating with stakeholders to enhance service resilience. The ideal candidate will have strong experience with SQL databases, Windows Server, and cloud services. The firm offers a hybrid working model with benefits including private medical insurance and a pension scheme, emphasizing employee well-being.

Benefits

Occupational pension scheme

Private medical insurance

Health and wellbeing services

Qualifications

• 3rd line support for business software applications.
• Experience in Windows Server/Linux environments.
• Technical expertise in SQL server databases.

Responsibilities

• Support finance and business intake systems.
• Manage application security vulnerabilities.
• Collaborate with global and regional support teams.

Skills

3rd line support experience

Windows Server

Linux operating systems

SQL Server databases

Cloud services

Scripting (PowerShell/Bash)

Analytical skills

Tools

Microsoft SQL Server

Azure AVS

SaaS products

Job description

A global law firm in Northern Ireland seeks an Enterprise Apps Analyst for their IT Support Team. This role entails supporting and managing critical enterprise applications, providing 3rd line support, and collaborating with stakeholders to enhance service resilience. The ideal candidate will have strong experience with SQL databases, Windows Server, and cloud services. The firm offers a hybrid working model with benefits including private medical insurance and a pension scheme, emphasizing employee well-being.