Senior Enterprise Account Manager - Remote, Flexible Hours

Lokalise; Greater London; Remote; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Stock options

Remote setup

Co-working budget

Flexible vacation

Home office budget

Learning & development

Health insurance

Wellness allowance

Job summary

Lokalise is seeking a Senior Account Manager for our EMEA team to strengthen relationships with existing customers and drive sustainable revenue through retention, expansion, upselling and cross-selling. You will own the commercial lifecycle for a portfolio of strategic accounts, guiding renewals and ensuring customers realise ongoing value from our localization platform.

You will report to the Director of Sales EMEA and collaborate with Customer Success, Solutions Architecture, Product,

Qualifications

• 5+ years owning the commercial lifecycle of enterprise accounts in a B2B SaaS environment.
• Track record of protecting revenue and achieving gross revenue retention.
• Translate complex SaaS products into clear commercial value.
• Strong written and spoken English; experience in a remote, international organisation.
• Experience engaging and influencing C-level and senior stakeholders.
• Negotiate contracts and navigate procurement or legal discussions.
• Competency with AI tools to accelerate research, planning and decision-making.

Responsibilities

• Own the full commercial lifecycle of enterprise accounts, including retention, renewals, expansion, upselling, and cross-selling.
• Monitor account health, engagement, and value delivery to safeguard renewals and retention.
• Identify expansion opportunities and lead negotiations to meet sales quotas.
• Create and maintain clear account plans based on customer goals and risks.
• Advise customers on localisation workflows and link needs to company solutions.
• Coordinate with CS, Solutions Architecture, Product, Finance, and Legal; maintain CRM records and forecasts.
• Apply AI tools to improve research, account planning, and decision-making.

Skills

Account management

Enterprise sales

Customer retention

Upselling

Cross-selling

English proficiency

C-level influence

AI-assisted workflows

Tools

CRM software

Job description

Lokalise is seeking a Senior Account Manager for our EMEA team to strengthen relationships with existing customers and drive sustainable revenue through retention, expansion, upselling and cross-selling. You will own the commercial lifecycle for a portfolio of strategic accounts, guiding renewals and ensuring customers realise ongoing value from our localization platform.

You will report to the Director of Sales EMEA and collaborate with Customer Success, Solutions Architecture, Product,