Senior Domiciliary Care Manager | Lead & Develop Teams

Premier Recruitment Solutions Ltd; West Kirby; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Mileage allowance for work-related旅行

Blue Light Card reimbursement

Employee Assistance Programme

Company pension scheme

Refer a Friend Scheme

Job summary

INDHEAL is seeking a Registered Care Manager to lead a domiciliary care service in Sefton. You will drive safe, high-quality, person-centred care, while managing care and office teams and ensuring regulatory compliance.

The role requires a proactive leader with strong experience in domiciliary and extra care, who can own service delivery, performance, and development, and work on-call when needed.

Qualifications

• Previous management experience within domiciliary care.
• Experience within domiciliary and extra care.
• Strong knowledge of CQC regulations and quality standards.
• Experience managing recruitment, rotas and staff performance.
• NVQ/QCF Level 3 in Health & Social Care as a minimum.
• Level 5 qualification in Health & Social Care, working towards it, or willingness to work towards it.

Responsibilities

• Hold CQC registration and ensure ongoing regulatory compliance.
• Take responsibility for the day-to-day management and performance of the service.
• Lead, motivate and develop care and office-based teams.
• Oversee recruitment, onboarding, retention and staff development.
• Manage staffing rotas to ensure effective and safe service delivery.
• Build strong relationships with service users, families, commissioners and healthcare professionals.
• Monitor service quality through audits, reviews and spot checks.
• Manage complaints, incidents and safeguarding concerns effectively.
• Oversee staff performance and ensure appropriate supervision and development.
• Ensure policies, procedures, health & safety and regulatory requirements are followed.
• Identify opportunities to improve service quality, performance and growth.
• Participate in the on-call rota and provide operational support when required.
• Provide emergency hands-on care in exceptional circumstances.
• Drive a culture of continuous improvement and person-centred care.

Skills

People management

Communication

Organisational skills

Decision making

Compliance

Care leadership

Education

NVQ/QCF Level 3 in Health & Social Care

Level 5 Health & Social Care (in progress or willingness)

Job description

INDHEAL is seeking a Registered Care Manager to lead a domiciliary care service in Sefton. You will drive safe, high-quality, person-centred care, while managing care and office teams and ensuring regulatory compliance.

The role requires a proactive leader with strong experience in domiciliary and extra care, who can own service delivery, performance, and development, and work on-call when needed.