Senior CRM Executive - Legal

Hays; City Of London; Hybrid; GBP 45,000 - 58,000; Full time

Job summary

Join a leading global law firm as a Senior CRM Executive, where you'll play a vital role in enhancing the CRM function and roadmap. This permanent, full-time position offers a supportive environment with a focus on training and career development. Collaborate with marketing colleagues and fee-earners to ensure best practices in data management and system functionality. Enjoy a competitive salary and flexible benefits, including private medical and discounted gym memberships, all while working in a close-knit team with exciting upcoming projects.

Benefits

Private medical

Season ticket loan

Discounted gym memberships

Lifestyle discount scheme

On-site café

Qualifications

• Strong technical understanding of CRM systems and data quality best practices.
• Experience in a legal firm or professional services is ideal.

Responsibilities

• Maintain and configure the CRM system to ensure data integrity.
• Implement improvements to support the firm's strategy.

Skills

CRM systems

Data management

InterAction

Autonomous work

Tools

InterAction

Job description

Your new company
You will be joining a leading global law firm as they look to invest in their CRM function & plan out their CRM roadmap for the future. You'll be joining a close-knit, friendly team in a supportive environment with a great manager. The firm are big on investing in training and giving people the opportunity to build and develop their careers.

Your new role
As the Senior CRM Executive, you'll be responsible for maintaining & configuring the CRM system to ensure its fit for purpose, data management & integrity, & implementing improvements to ensure the system underpins the firm's strategy. You'll work closely with Marketing colleagues & fee-earners on best practice, training, & adoption.

This is a permanent, full-time role based in Central London with a 2/3 hybrid working arrangement. You'll report to the firm's CRM Manager & work with colleagues across the globe. This is an exciting time to join as they have lots of upcoming projects for you to get involved in.

What you'll need to succeed

• Strong technical understanding of CRM systems - set-up, functionality, data quality best practice etc.
• Previous experience within a legal firm or professional services is ideal
• Familiarity with InterAction would be beneficial
• Experience working with a large CRM database
• Enjoy working autonomously & proactively managing workload and tasks

What you'll get in return

A competitive annual salary of up to £58,000. You'll have an exciting opportunity to work for a reputable firm in the professional services sector. You will receive flexible benefits, including private medical, season ticket loan, discounted gym memberships, lifestyle discount scheme, on-site café, etc.

What you need to do now

If you're interested, click 'apply now' to send your CV or call us. If this isn't the right role, contact us confidentially to discuss your career options.

Desired Skills and Experience

InterAction, CRM

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