Senior Contracts Analyst (Fixed Term Contract)

QUK IQVIA Ltd.; Reading; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global provider of clinical research services is seeking a Senior Contracts & Proposals Analyst in Reading, UK. The ideal candidate will manage contract and proposal processes with a focus on customer satisfaction. Applicants should have a Bachelor’s Degree and at least 7 years of relevant experience. Strong analytical skills and proficiency in Microsoft Excel are essential. This role supports business operational excellence and growth.

Qualifications

• Minimum of 7 years of experience in contracts or proposals.
• In-depth knowledge of the CRO industry.
• Proven ability to work effectively with colleagues and customers.

Responsibilities

• Manage day-to-day contract processes for large agreements.
• Develop process improvements for customer satisfaction.
• Support negotiation of Master Service Agreements.

Skills

Contract and proposal management

Customer relationship management

Process improvement

Budget interpretation

Strong analytical skills

Communication skills

Education

Bachelor’s Degree in Life Sciences, Business Management, or a related field

Tools

Microsoft Excel

Microsoft Word

Job description

Job Overview

The Senior Contracts & Proposals Analyst is responsible for coordinating and managing contracts, proposals, and other designated processes for assigned customers. This role ensures the delivery of accurate, timely, and customer-focused documentation, supporting business growth and operational excellence.

Key Responsibilities

• Manage day-to-day contract and proposal processes for large, complex agreements.
• Serve as the regional expert and key customer interface for contracts and proposals, ensuring consistency in approach, metrics, and format.
• Identify project requirements, resolve discrepancies, and liaise directly with customers.
• Develop and implement process improvements to enhance customer satisfaction and operational efficiency.
• Provide strategic direction on projects and initiatives with minimal oversight.
• Support the development and negotiation of Master Service Agreements (MSAs).
• Ensure compliance with all internal processes and policies related to contracts and proposals.
• Build and maintain strong internal and external relationships, acting as the primary point of contact for assigned customers.
• Participate in bid defenses, customer meetings, and cross-functional task forces as needed.
• Mentor and support colleagues, offering guidance and sharing best practices.
• Contribute to the achievement of corporate goals, including revenue, sales, and employee retention.
• Perform other duties as assigned.

Qualifications

• Bachelor’s Degree in Life Sciences, Business Management, or a related field.
• Minimum of 7 years of experience in contracts or proposals, or an equivalent combination of education and experience.
• In-depth knowledge of the CRO (Contract Research Organization) industry.
• Advanced proficiency in Microsoft Excel and Word; strong understanding of costing models.
• Excellent understanding of contract, proposal, and budget processes.
• Ability to interpret complex budgets and protocols.
• Strong analytical, verbal, and written communication skills.
• Proven ability to build and maintain effective working relationships with colleagues, managers, and customers.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com