Senior Content Designer – Public Sector UX Lead

Hard Problems; Greater London; Híbrido; GBP 50.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

30 days annual leave

Flexible working hours

Flexible parental leave

Part-time remote working

Paid counselling

Financial advice

Legal advice

Smart Tech scheme

Cycle to Work

Benefits allowance

Descripción de la vacante

Made Tech is seeking a Senior Content Designer to work on complex, large-scale services with minimal support, operating autonomously and mentoring others. The role sits in Experience Design and reports to a Lead Content Designer.

You would contribute to Made Tech's user-centred design culture, build client relationships, and help teams test ideas while ensuring accessibility and alignment with government standards.

Responsabilidades

• Assure the quality of content delivery within the service team and contribute to content design standards
• Produce high-quality, user-centred content that meets client objectives and user needs
• Help delivery teams reach a shared understanding of problems to solve and ideas to test
• Audit services to identify accessibility issues and apply knowledge to improve accessibility
• Apply knowledge of the government Service Standard and meet it through best practice
• Create, iterate, manage and oversee content across multiple channels
• Encourage teams to review and evaluate processes and support iteration for improvements
• Build relationships with clients, earning trust and understanding needs
• Identify opportunities for new work
• Manage less experienced content designers and support hiring and onboarding
• Contribute to a safe, supportive community of practice and represent content design publicly and internally

Descripción del empleo

Made Tech is seeking a Senior Content Designer to work on complex, large-scale services with minimal support, operating autonomously and mentoring others. The role sits in Experience Design and reports to a Lead Content Designer.

You would contribute to Made Tech's user-centred design culture, build client relationships, and help teams test ideas while ensuring accessibility and alignment with government standards.