Senior Consultant

Appian Graphics Corp.; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading software solutions provider is seeking a Senior Technical Consultant to join their Customer Success team in London. This role involves engaging with customers post-sales to develop software solutions and drive digital transformation. The ideal candidate will lead projects from design to implementation, mentor consultants, and collaborate closely with clients' technical teams. Candidates should possess strong communication skills, a passion for technology, and at least 3 years of relevant experience. Willingness to travel 20% is required.

Benefits

Continuous learning opportunities

Mentorship and leadership programs

Tuition reimbursement

Qualifications

• 3+ years of experience with hands-on software development or technical consulting.
• Willingness to travel 20% to support customer engagement.
• Basic understanding of object-oriented programming.

Responsibilities

• Engage with customers post-sales and develop software solutions on the Appian platform.
• Lead projects throughout the entire lifecycle, from design to implementation.
• Collaborate with clients' technical teams and drive adoption of solutions.

Skills

Mentoring and developing others

Defining business processes

Excellent communication skills

Agile methodologies

SQL skills

Education

B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field

Tools

AWS

APIs

Database Design

Job description

Customer Success Technical Consultant Low-Code Development Agile Methodologies Software Implementation

We are seeking a Senior Technical Consultant to join our Customer Success team. In this role, you will engage with customers post-sales, developing software solutions on the Appian platform to drive digital transformation and competitive differentiation. You will lead projects throughout the entire project life-cycle, defining, designing, developing, and implementing custom software solutions using Appian’s low‑code platform. This includes working within an agile environment to understand client’s business processes and technical needs, launching new relational data models in production, developing APIs to integrate with multiple systems, and leading/mentoring consultants through fast‑paced software implementations. You will also collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self‑sufficient. This role is based in London and requires in‑office presence 5 days a week.

To be successful, you need:

• Passion for mentoring/developing others and experience leading small teams through post‑sale software implementation
• Ability to work with clients to define business processes and gather functional and technical system requirements
• Excellent communication skills, passion for technology and continuous learning
• History of success on cross‑functional teams; experience building products using agile methodologies
• Basic understanding of object‑oriented programming, experience working with relational databases and database design/data modeling, and SQL skills
• Knowledge of software testing practices; integrations experience using APIs; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)

Basic Qualifications:

• 3+ years of experience with hands‑on software development or technical consulting
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
• Willingness to travel 20% to support customer engagement

Appian's employee benefits include department‑specific training during onboarding, continuous learning, mentorship, leadership programs, Appian University, skills‑based training, and tuition reimbursement. Appian fosters inclusivity through employee‑led affinity groups and a community rooted in respect.

How to Apply

Interested in this position? Please submit your resume and cover letter through the application portal.