Senior Complex Care Manager & CQC Leader

Routes Healthcare (North) Limited; City Of London; Sur place; GBP 54 000 - 66 000; Plein temps

Avantages offerts par ce poste

Salary up to £60,000

Performance-related bonus scheme

25 days annual leave plus bank holid a

Birthday day off

Pension scheme

Employee Assistance Programme

Routes Academy learning & development

Résumé du poste

Routes Healthcare is seeking an experienced senior leader to join as a Service Manager and CQC Registered Manager for the Complex Care division across Merseyside and West Lancashire. The role offers strategic oversight of multiple complex care packages, leading multidisciplinary teams and ensuring safe, high-quality, person-centred care.

You will report to the Operations Director Complex Care and drive performance, governance and growth while maintaining regulatory compliance.

Qualifications

• Registered Manager or senior operational leader experience in complex care, community healthcare or domiciliary care.
• Experience managing complex care services with clinical interventions.
• Experience leading multidisciplinary healthcare teams, including nurses and case managers.
• Strong understanding of CQC regulations, safeguarding and Health & Social Care legislation.
• Commercial awareness and budget/performace management experience.
• Excellent communication and relationship-building skills.
• Proactive, solutions-focused leadership style.
• Full UK driving licence and willingness to travel across the region.

Responsabilités

• Leading and developing a team of nurses, case managers and care professionals.
• Holding responsibility as the CQC Registered Manager for the service.
• Driving excellence in quality, client outcomes and service delivery.
• Building strong relationships with Integrated Care Boards (ICBs), commissioners, NHS partners and multidisciplinary teams.
• Ensuring compliance with CQC regulations and all relevant healthcare legislation.
• Overseeing service performance, budgets and commercial objectives.
• Supporting business growth through effective mobilisation and retention of care packages.
• Creating a positive culture where colleagues feel valued, developed and empowered to succeed.

Connaissances

Leadership

Multidisciplinary teams

Description du poste

Routes Healthcare is seeking an experienced senior leader to join as a Service Manager and CQC Registered Manager for the Complex Care division across Merseyside and West Lancashire. The role offers strategic oversight of multiple complex care packages, leading multidisciplinary teams and ensuring safe, high-quality, person-centred care.

You will report to the Operations Director Complex Care and drive performance, governance and growth while maintaining regulatory compliance.